Timothy Morrow Email & Phone Number

Hartland, Wi, Us

Chicago, Il, Us

Established a Business Analysis practice- Created Best Practices for Requirements Gathering- Managed several Agile Development Teams- Hired and coached Business Analysts- Responsible for quality and execution of BA Practice

Milwaukee, Wi, Us

I have been helping a Marketing Agency design and lay out requirements for a full-online, mobile-first car loan approval project and a website redesign for a Fortune 500 company. I am a certified scrum master (PSM and CSM) who facilitates communication between developers and our business clients. As a scrum master and product owner, I translate requirements into an organized backlog of well-refined work items based on the specific business goals and objectives of each project. I ensure the development team has tasks ready and refined for them to deliver the most value. I also help play a QA role in testing and roll-out adoption. I enjoy managing a fast-paced sprint environment because it allows for ongoing feedback and continual improvement. Because of my dual role, I am able to advise clients on business practices while managing projects, ensuring that our work ties to organizational goals.

Indianapolis, In, Us

Azure Cloud Migration, Backlog Management• Responsible for creating testing strategy for migrating critical APIs to Azure.• Leading a 7 person Scrum Team through all Agile Ceremonies.Full Project Life-Cycle Development• Helped to implement a 3rd-party Mobile Phone Repair system• Laid out requirements for multiple API integrations between systems and data stores• Molded a training plan for roll-out to more than 150 stores• Facilitated UAT testing of system with more than 50 key stakeholders• Created QA Testing plan and performed extensive testing while working with 3rd-party partner to resolve known issues

Indianapolis, In, Us

Ellsworth Adhesives (Client)Power BI Implementation, Backlog Management, Project Management- Responsible for eliciting requirements and maintaining a prioritized backlog for a Business Intelligence Power BI project- Leading an 8 person Scrum Team through all Agile Ceremonies- Maintain accurate Project Financials, Budget and Status Reports

Window Washing and Pressure Washing Business• Design and launch new corporate website (www.WashMeWindows.com).• Manage search engine optimization (SEO) project and site-redesign.• Implement successful Google Ad Words and Social Media campaign adding over 300 new customers (175% growth rate).• Create and market new service offerings (House/Pressure Washing, Gutter Cleaning, Roof Washing, Dryer Vent Cleaning), resulting in 270% yearly revenue increase.• Identify unmet demand in residential window cleaning market and start and run successful residential window washing business (“Wash Me Windows”) while completing graduate school.• Focus business on delighting customers and repeat business to 80%.• Manage over 12 independent contractors.

Indianapolis, In, Us

Standard Process (Client)Custom API Requirements, Backlog Management• Produce comprehensive baseline backlog comprising story point estimates for all MVP functionality• Elicit API requirements via storyboarding, design and discovery/planning sessions.• Define complex business processes utilizing Visio swimlane diagrams to map current and future-state.• Capitalize on VSTS’ Excel plug-in integration for quick capture of Acceptance Criteria and story-pointing. • Work closely with QA resource to assure effective test plan creation.• Manage and share key documentation on client wiki/intranet-site.

Indianapolis, In, Us

Rockwell Automation (Client)• Lead Agile team to deliver custom web-based demo for client highlighting their key competencies in manufacturing automation for display at Microsoft Technical Centers across the U.S. • Elicit requirements for design of prototype via storyboarding and discovery/planning sessions and manage backlog.• Created and implemented a persona-based navigation design to increase website story-telling effectiveness and sales conversion. • Manage stakeholder testing feedback, development testing and rapid deploys in DevOps environment.

Indianapolis, In, Us

Robert W. Baird (Client)- Responsible for leading a 6 person scrum team on a highly strategic Business Intelligence metrics project. - Coordinate decommission of Enterprise Data Management system across multiple functional business departments saving firm $350,000/year.- Design Power BI Dashboards for monitoring Compliance IT's team performance.

Indianapolis, In, Us

Roles: Business Analyst, Data Analyst, Led Data Conversion, Financial Analyst July/2012 – December/2014 - Cuna Mutual Group (Madison)Responsible for providing strategic business, financial and data analysis on four high-visibility enterprise-wide corporate divestiture/spin-off projects totaling over $15 Million in corporate revenue. Elicited requirements from key stakeholders to facilitate and support a successful communication campaign to over 3,500 credit unions. Led structured requirements walk-through meetings with visual models and prototypes. Designed a sales tracking process utilizing functionality from Salesforce and Sharepoint to manage relationship and product transitions to a new client. Efforts led to a successful communication campaign and a 99% credit union approval rating. Designed executive-level reporting to monitor successful transition of client’s divestiture projects. Created more than 100 customized report requests for C-Level executives summarizing data from over 3,500 credit unions holding over 10,000 policies utilizing data extracts from policy admin systems and Salesforce. Led a team of 6 associates in a data extraction project of internal agency management system and completed successfully under a tight-timeline (2 weeks). Worked closely with multiple parties (vendor, client, IT, PMO, Legal) to ensure all data requirements were successfully met. Created multiple product run-off scenario models in Excel that allowed key business leaders to forecast, assess and prepare for each specific business scenario. Managed weekly calls with business partner which resulted in the smooth transition of over 3,000 credit unions to the new vendor (exceeding 65% revenue conversion target set for transition). Helped lead a Key Performance Indicators (KPI) pilot project across two major product areas (Commercial and HR) that provided useful insights to guide a company-wide roll-out.

I work in the Wealth Management Services area helping to define functional requirements based upon the needs of our trust clients for our TrustDesk web-based software solution. I served as the lead Business Analyst on a 2-3 year multi-million dollar web-based portfolio management project. I have guided a development team of 8-10 through full software life-cycle development, defining system requirements based on client needs, creating prototypes in iRise, all the way through testing and implementation. I have also managed a development team of outsourced personel in India.I was recently selected to the FIS Emerging Leaders Program where I helped develop a strategic marketing plan and website redesign for a non-profit charity in Milwaukee. · Consistently completed functional designs 25-30% under allocated project hours. · Created high-fidelity prototypes using iRise® to confirm product requirements with keystakeholders at focus group meetings. · Served as a subject-matter expert training internal employees and external clients on new products. · Presented new product demos to over 100 clients at FIS Regional and National Conferences. · Managed two pilot institutions through successful implementation of new product functionality. · Performed market research on competitor's offerings to enhance FIS Wealth Management's money movement and real-time portfolio pricing products. · Reduced the number of production-level defects by 98% through testing and remediation efforts. · Created procedures for compatibility testing web products to quickly identify issues prior to new browser releases.ACCOMPLISHMENTS · Selected by upper management to FIS' Emerging Leaders Program, collaborated with a small team to develop a marketing plan for a non-profit in Milwaukee (FIS 2011).

Us

• Performed engineering time studies analyzing manufacturing processes• Helped to design and install new inbound assembly lines using AutoCAD• Managed installation project with Microsoft Project • Trained 10-15 employees on proper inbound receiving procedures• Conducted internal audits for Raw Materials and Shipping utilizing SAP and Excel• Maintained customer accounts with major motion picture studios (Paramount, Columbia Tri-Star, Universal) using SAP for product creation and distribution• Optimized inbound freight schedule

• Conducted sensitivity analysis on Children's Bio-Mechanical model using Excel. • Completed contract 50% under budget and four months early.

• Helped develop B2B supply chain optimization software for Fortune 1000 clients. • Implemented an e-commerce marketplace solution for the National Golf Course Owners Association serving more than 2400 golf course owners and operators. • Tailored data warehousing solutions using Microsoft's SQL Server 7.0 to client needs. • Conducted client interviews via the telephone as well as in person. • Enhanced the graphics of the e-marketplace solutions using Adobe Photoshop and JavaScript.

• Designed and maintained corporate intranet site. • Increased hit-rate of intranet website by over 400%. • Developed advanced applications using JavaScript, VBScript, ASP, Visual Interdev and DHTML. • Supervised distribution and installment of Pivotal Customer Management software to 30 managers.

New York, Ny, Us

· Assisted broker in telemarketing activities for 401k and profit sharing plans.

Bs, Industrial Engineering & Economics

Mdiv

Study Abroad, Economics