Tim Mrazek Email & Phone Number

Arlington Heights, Illinois, US

• Champion Cross-Department Collaboration through cultural and procedural reform.
• Establish recurring cross-departmental communication to improve visibility and accuracy of efforts.
• Implement standard procedures while also enhancing the company's understanding of internal practices.
• Strengthen communication between the IT department and the organization.
• Architect Modern Applications by drawing on the expertise of existing resources and personal experiences.
• Plan the transitioning of legacy applications to modern design methodologies.

Arlington Heights, Illinois, US

• Evaluated existing technical environment and determined where value and efficiency could be gained. Improved utilization of existing infrastructure while reducing overhead. Implemented new processes and systems to.
• Increased value of services used by multiple departments across the organization through optimization.
• Evaluated vendor services, determined future requirements, and re-negotiated contracts. Resulting monthly expenses were reduced 69% for communications services within first year.
• Replacement of outdated phone system for call center improved manager, employee, and administrator efficiency. Remote worker setup times were significantly reduced under the new system.
• Reduced extraneous services utilized across on-premise and Azure workloads, while also improving the utilization of remaining services.
• Improved processes with solutions designed for collaboration, efficiency, and mobility.

Cary, IL, US

Promoted and charged with strategic IT leadership across new software, upgrades, and executing IT policies and protocols to standardize systems and processes. Build, develop, coach, and lead internal IT talent enhancing the value chain. Collaborate with executive leadership to align IT with business objectives through high-quality infrastructure, security.

Cary, IL, US

Implemented large-scale software projects utilized by most sectors of the business. Maintained infrastructure and network integrity in VMware and Hyper-V Virtual environments including switching and routing with MS Exchange, SharePoint, and Active Directory. Oversaw procurement and purchasing of hardware and software solutions to satisfy operational and.

Aliso Viejo, CA, US

Diagnosed and analyzed a wide array of customer issues regarding Quest vRanger for VMware backup replications across diverse and multidisciplinary technical and business platforms.> Performed Analyses on various software implementations, pinpointed inefficiencies inside configurations, and resolved iSCSI/Fiber Channel SAN, NAS, and NFS glitches.> Worked.

Successfully managed Avaya Voice Systems across 4 different sites with MS Exchange 2007 voicemail backend. Initially hired as a helpdesk technician and rapidly promoted to Network Engineer in 2010.> Created and Managed virtual machines in a VMware environment. Provided recommendations for new technology to fulfill process requirements.> Collaborated with.

Buffalo Grove, US

> Provide technical support to technicians in the field with POS, Phone, and Data systems>Responsible for meeting customer SLA> Main point of contact on customer accounts> Coordinate multiple aspects of a project

Elgin, IL, US

> Installed, configured, troubleshot, and certified multiple hardware and software combination's by customer request> Assisted customers over the phone and in house when necessary> Trained and lead a team of two employees > Cross trained in Cisco, Sun, HP\Compaq servers, and NCR POS system when the demand arose.

Master Of Business Administration (Mba), Management Information Systems

Bachelor Of Science, Network And Communications Management