Tim Mueller Email and Phone Number

- Part off the local senior management team with the responsibility to build and execute an information technology roadmap for the company’s infrastructure vision, system architecture and application landscape. Ensuring that the organization continues its digital transformation to stays ahead of the competition.- Created and implemented technology strategies and aligned them to the business needs and growth strategy- Aligned the company's technology resources with the organization's short- and long-term goals- Interfaced with the business leadership team to align technology goals to other departmental and organizational goals- Proactively identified gaps, risks and issues and navigated organizational structure to resolve complex integration challenges in a multinational organization. Following corporate guidelines with local needs- Mentored and managed various teams from infrastructure, service desk operations to development teams in the US, Brazil, UK and New Zealand - Ensured corporate infrastructure and services are secure, scalable, flexible and compliant by creating and working with the technology teams and InfoSec to implement a robust business security plan- Attracted, retained and developed high performing talent across the IT Infrastructure, operations and application development teams- Build quality assurance, data protection and disaster recovery processes- Developed succession plans, personal development goals, training and Leadership growth for the IT teams - Created and oversaw IT budget and KPIs for IT development and operations, up to 10 million dollars per year- Handled vendor relationships with all IT suppliers- Established SLAs with technology partners and vendors- Performed multiple large-scale acquisition, integration and due diligence as needed

Entrepreneurial consulting firm that provides analysis, design, procurement, vendor relation, implementation, maintenance and project management for start-ups, small business and midsized companies Security - designed loss prevention plan with IP video surveillance for a retail environment with a six month ROI by reducing theft by 20%Telecommunications - designed and implement communications system for a US start-up with combined VOIP and traditional telephone lines while reducing long distance cost by 80% over traditional setupsInformation Technology (LAN, WAN & Document Management) - designed and implemented wiring plans for telecommunications and data needs for clients that occupied new spaces while maintaining a maximum amount of flexibility. Assisted client in resolving complex mail routing issues, helping them improving their customer relations and response time Business development - helped companies achieve their sales goals by advising on sales tactics and developing marketing campaignsTeach adult education for IT, Microsoft products and imaging

PRESIDENT, INCOM INTERACTIVE SURVEILLANCE 2002-2007Start-up Security Company with approx. 25 employees that provided IP video solutions for midsized & large companies as well as government municipalities. Their target industries were transportation, retail real estate (strip centers, malls and mixed use developments), warehousing and utility companies Developed a pioneering business concept for remote video surveillance and managementRaised half a million dollars for start up of business and facilitated sale of businessDeveloped industry specific marketing campaigns through trade magazines and tradeshows, as well as writing unbiased industry articles for the media to educate on new and emerging security technologiesSuccessfully sold systems and services to companies that had guard services or legacy CCTV systems (average system sale was $80K and monthly monitoring was $3K, half of the clients were publicly traded companies or had billion dollar asset portfolios)Built and maintained relationships with local law enforcement that were involved at the locations where our systems where installedBuilt remote video monitoring center in pod configuration with T3 connectivity and terabyte storageDesigned, implemented and maintained 100+ streaming IP cameras spread over 23 sites Converted distributed legacy CCTV systems to centrally monitored IP video centers Built vendor relationships from start to gold partner status - Certified for all Milestone productsExtensive knowledge of all aspects of IP / digital CCTVCertification (Vista Scape) and strong understanding of video analyticsWorked with all AXIS products as well as Pelco, JVC, SONY, Panasonic and Sanyo Strong understanding of physical security needs for shopping centers, retail, public utilities, transportation, warehousing and storage as well as large area coverage/perimeter security

Audio / Visual integrator with 65 employees and 11 million dollars in annual revenue. Their target markets are education and mid to large size companies. At the time they also performed IT outsourcing, telecommunication and CCTV services but have since refocused their business on it's core competencies. Managed a $350K annual IT budget and personnel of 7 (3 system administrators, 2 programmers, 1 helpdesk and 1 in house sales staff)Built and staffed a contractor based telecommunications sales division as a Bell South partner with 20 reps through out the southeast. Negotiated and pioneered 1099 partner agreement with BellSouth (AT&T), that is still in use todayIncreased annual service revenue for IT & telecommunications to $400K Planned and managed switch from non-Y2K document imaging system to a compliant system, migrating 3 million documents in the processPlanned and designed large system expansionsOversaw day-to-day operations for 500+ personal computersDeveloped a LAN and WAN infrastructure for the conversion from mainframes Managed all aspects of the telecommunication needs for 14 locations including vendor negotiations and migration from MCI to Bell South (Contract size was 1 million dollars over a three year span) Designed & implemented a 2 million page digital document management system (OnBase)Developed & implemented remote video surveillance system to replace costly on site security personnel

A regional intermodal trucking carrier in the southeast with 600 employees and $130 million in annual revenue. At the time they were a LTL carrier. Recently they where acquired by Road LinkDesigned and implemented the conversion from AS400 terminals and 9k satellite links to a PC / Server based network with fractional T1'sPlanned and oversaw implementation of a 14 location multiplexed phone system that utilized the data connections to the central office to make long distance calls, saving the company $14K a monthOversaw and managed the separation and migration of the IT department when the company split. Including the migration of 1.5 million document to a foreign systemImplemented and connected company to the world wide web and built web presenceDesign end maintained server based mail system that interfaced with AS400Managed SQL databases for document imaging system

one of the largest global electrical and electronic companies in the world. Designed a mainframe to PC conversion planStreamlined help desk response time through implementation of a sql based digital systemAssisted in the company analysis of PC impact for a 3 year outlook