Tim Nelson Email & Phone Number

Michigan, United States

Grand Rapids, Michigan, United States

As a Pre Owned Performance Manager I am a trusted advisor to my assigned dealerships by promoting best practices to increase dealership profitability and retail sales volume. Duties include the following:Monitor and track inventory levels and sales volume for area of responsibility.Report and communicate sales and inventory trends and metrics to client management develop action plans as needed.Perform customize consulting.Create action plans for implementing process improvements at dealers and create training plans specific to dealer audience.Consult and train dealership management on profitability opportunities, marketing, inventory management, website and listing practices, warranty, service contracts and available aftermarket products.Provide feedback, answer questions and assist dealers with Pre-Owned Vehicle issues in a timely mannerAct as SME for dealership profitability opportunities.Assist dealers with Pre-Owned marketing.Build and maintain good working relationships with the Field Team personnel.Coordinate with the Field Teams to develop Pre-Owned Vehicle sales strategies.Maintain excellent rapport with dealership management.Maintain on-line schedule and submit weekly action plans, expense reports, contact and itinerary reports.

Grandville Mi

Forecasting and ordering of new car inventory,advertising, manage negotiation of sales between customers and sales staff. Analyzecustomer requirements and recommend products to maximize profits, coordinatewith lenders on various loan programs on a daily basis, ensure compliance to allcompany and government policies and procedures. Handle customer satisfactionissues, maintaining and exceeding sales and customer satisfaction goals as set byGM and upper management.