Experian is the leading global information services company. Experian Data Quality solutions empower customers along their journey to data maturity through SaaS solutions to validate, cleanse, and enhance end-customer data.Championing a seamless client experience at Experian, I lead our teams in Professional Services, Technical Support, and Sales Operations within the Data Quality BU. Our mission is to bolster the data maturity of our clients, ensuring they receive top-tier service and support across financial services, government, and retail industries.Our team's dedication to operational excellence has translated into enhanced customer satisfaction and loyalty, echoing my commitment to driving innovation and transformation in every project we undertake. With a strategic focus on sales quota planning, compensation programs, and forecasting, my role is integral to providing actionable business insights through meticulous data analysis.

Grass Valley's portfolio of enterprise software and hardware solutions empowers media organizations, broadcasters, and live sports producers to create and distribute brilliant content and engage viewers across digital and traditional platforms.Developed and implemented central program management function, including project management framework and reporting cadence for large cross-functional initiatives. Led cost transformation program, real estate divestiture, and developed standalone IT strategy/operations for $400M global business post-acquisition by private equity.

Leader for global team of professional services, technical support, services sales, and customer success for Broadcast Solutions business. Implemented enterprise media technology solutions (software and hardware) at marquee accounts (ESPN, NBC Stations, CNBC, NEP, SKY, etc.); grew recurring services revenue by 20%; earned CEO Award in 2017 for driving critical improvements in customer experience.Also led multiple large M&A integrations for the S&S team as Belden deployed capital to build the Broadcast Solutions platform. Integration leadership included software systems, supply chain, real estate, and team integration.

Regional VP of field engineers, project managers, technical support analysts, and customer success managers for leading supplier of software and hardware solutions to the media technology industry. Partnered closely with regional Sales leadership to successfully sell and implement large systems to clients in broadcast operations, live production, sports, and related verticals.

Global sales and market development for recurring revenue business that provided software and hardware maintenance subscriptions to media tech clients in North America, EMEA, and APAC. Directly supervised quota-carrying services sales reps; developed strategies for market penetration and customer adoption; authored sales engagement process, playbooks, and training; grew the business from inception to early adopters to $40M ARR over the course of 6 years.