Tim Phan Email & Phone Number

Canada

Oakville, Ontario

- Develop and implement globally aligned onboarding and training plans- Facilitate and oversee orientation sessions- Evaluate the effectiveness of training programs- Collaborate with HR Generalists, SMEs, in the design, development and delivery of content

Toronto, Canada Area

• Program Development, Outreach, and Marketing
• Manage online marketing, website, social media accounts and email campaigns, such as Google Ads, Facebook ads, Twitter, MailChimp, and others
• Analyze, optimize, and report on successful online ad campaigns, as well as optimize and adjust campaigns and website analytics to improve web presence and website traffic based on demographics, ad copy, and visuals
• Respond to phone and email inquiries, to provide parents, teachers, and other stakeholders information about program offerings and details
• Planned and participated in community marketing and outreach events to build and maintain school and parent networks, partnerships and enhanced programming; traveled to multiple partner sites for outreach and program.
• Administer, coordinate, and manage annual operating budget of $500,000+

Toronto, Canada Area

• Facilitation
• Facilitated and led 500+ hours of financial literacy workshops to 18,000+ high school and young adult students across the GTA; trained and mentored other facilitators.
• Held conversations with RBC representatives following workshops about program’s value and future vision, and discussed possible content changes.Marketing
• Promoted and marketed It All Adds Up program to 300+ schools and 1000+ teachers.
• Led informational workshops and sessions for teachers during professional development days and seminars. Leadership
• Presented program to stakeholders, including the RBC Director of Marketing, with qualitative feedback from teachers, students, and principals.

Toronto, Canada Area

• Attended First Nations professional development workshop to learn and understand First Nations culture, ways of knowing, and knowledge sharing within First Nations community groups.
• Collaborated with First Nations and indigenous workers to create culturally-connected content, syllabi, assignments, assessments, and curricula.
• Created content for digital literacy, planning and proposal writing, and governance and leadership courses, and supported development of courses through online learning portal of Google Classroom.

Toronto, Canada Area

• Curriculum Development, Delivery, and Assessment
• Designed and delivered targeted Level 1, 2 and 3 curriculum, including literacy, numeracy, financial literacy, and general science, to adults aged 19 – 65 via small groups and one-on-one teaching.
• Worked with program coordinators and instructors to implement literacy program.
• Engaged students by teaching practical, current, and applicable material, fostering good discussions, researching suitable training resources and supports, and adapting teaching style for each student.
• Assessed and evaluated students in accordance with LBS levels and Essential Skills.
• Recruited, screened, trained and managed volunteer tutors in small group and one-to-one settings.

Toronto, Canada Area

• Human Resources and Training
• Screened 1000+ résumés/applications monthly, interviewed 100+ candidates, to hire, train and on-board tutor-mentor roster across the GTA
• Innovated and developed new hiring processes through testing of new applications and technologies such as KiraTalent (video interview app), Skype, Calendly, etc.
• Lead tutor professional development workshops and training and improved tutor morale by planning and implementing tutor appreciation eventsFranchise Training and Development
• Trained and on-boarded new franchise partners through intensive 2 week courses, teaching franchise partners in daily operations, sale and marketing, and human resources
• Coached, consulted, and provided support to 15+ franchise partners across the GTA, Winnipeg and Vancouver, and Australia territoriesCurriculum and Assessment Development

Toronto

• Developed and planned curriculum, units, lessons, and activities
• Implemented and instructed curriculum with campers aged 12-16
• Assessed campers’ abilities and leadership qualities

Toronto, Canada Area

Certificate, Adult Learning & Development

Key courses: - Introduction to Adult Learning & Development - Online Learning Environments - Instructional Design - Needs Assessment.

Master Of Teaching, Secondary Education And Teaching

Activities and Societies: Master of Teaching Student Association Vice President Professional DevelopmentMaster of Teaching Research.

Bachelor’S Degree, Biochemistry, Human Biology, Psychology, Linguistics

Activities and Societies: University of Toronto Peer Tutoring Club