Provided leadership and fully responsible for the day-to-day running of various departments in a 24/7 environment; focused on efficiencies, productivity, and quality - company achieved the definitive ranking of Canada’s Fastest-Growing Companies by PROFIT Magazine for 3 years in a row, with five-year revenue growth of 728%, 1294%, and 2602% respectively. - Established overall vision and strategic direction for plant, developed and implemented new business strategies – creating and… Show more Provided leadership and fully responsible for the day-to-day running of various departments in a 24/7 environment; focused on efficiencies, productivity, and quality - company achieved the definitive ranking of Canada’s Fastest-Growing Companies by PROFIT Magazine for 3 years in a row, with five-year revenue growth of 728%, 1294%, and 2602% respectively. - Established overall vision and strategic direction for plant, developed and implemented new business strategies – creating and improving processes and procedures to improve operations - Forecasted overall facilities, human resources, budgetary and financial needs of operations and collaborated with key staff to develop short and long-term plans and budgets- Monitored overall performance against goals to ensure progress, and apply corrective actions- Met regularly with department heads and key individuals to work towards resolution of issues/problems between competing priorities or departments - Solely responsible for recruitment, hiring, terminations and performance management ensuring accurate staff levels to meet requirements for plant operations- Worked to enhance and develop policies, processes, procedures and service systems- Closely monitored financial performance to ensure that operations is aligned with budgetary commitment and resource allocation- Handled escalated enquiries and complaints analyzing concerns and presenting options- Reviewed and analyzed monthly profit and loss statements to ensure expense control and proactively plan production goals; examine reports to determine the operational activities and ensure optimum performance- Ensured that all reporting employees adhere to company policies and procedures, and following through on corrective action when necessary- Actively participated in Excellent in Manufacturing Consortium (EMC) Canada events participating in round table discussions, sharing best practices, experiences, and benchmarks Show less