Tim Ray Email & Phone Number

Responsible for day to day management of end-user systems including desktops, laptops, software deployment, and conference room AV systems. Act as second line support for IT inquires, manage and support short and medium term projects.

Act as initial point for IT support to all network users, mostly designers and engineers using high end workstations and laptops, maintain Audio Visual Equipment, roll out of new hardware and software to end users, use Kaseya IT database for problem reporting and machine auditing / patching, administrate DDM database, maintain the Siemens HiPath phone system, implement IP phones across the company, manage MDT 2013 for windows installations / machine roll out, manage software licencing for Adobe… Show more Act as initial point for IT support to all network users, mostly designers and engineers using high end workstations and laptops, maintain Audio Visual Equipment, roll out of new hardware and software to end users, use Kaseya IT database for problem reporting and machine auditing / patching, administrate DDM database, maintain the Siemens HiPath phone system, implement IP phones across the company, manage MDT 2013 for windows installations / machine roll out, manage software licencing for Adobe Creative Cloud products, train new staff how the company's IT system works, support CAD applications such as Solid Works and Creo, support Microsoft Office applications. Show less

Btec National Diploma, Information Technology System Support, Tripple Merit

Achieved triple merit

Gcse, English, Maths, Science, Engineering, Ict, Humanities, French, Drama, A-C

Activities and Societies: Youth Theatre, Prefect Held the role of prefect for 2 years. Involved in Youth Theatre projects such as plays.