Technical Support Engineer - Atg
Current
Aug 2014 - Present
AeroLeads people directory · profile
Tim Rees Email & Phone Number
Technical Support Engineer - ATG at Enghouse Interactive
at
Enghouse Interactive
1 work email found
@enghouse.com
1 phone found area 602
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Engineer - ATG at Enghouse Interactive
Location
Greater Guildford Area, United Kingdom, United Kingdom
Company size
Who is Tim Rees? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Tim Rees is listed as Technical Support Engineer - ATG at Enghouse Interactive at Enghouse Interactive, a company with 594 employees, based in Greater Guildford Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at enghouse.com, phone signal with area code 602, and a matched LinkedIn profile for Tim Rees.
Tim Rees previously worked as Technical Support Engineer - ATG at Enghouse Interactive and Service Delivery Engineer at Avaya. Tim Rees holds Itil Certification V3, Foundation Course from The Knowledge Academy.
Company email context
Email format at Enghouse Interactive
This section adds company-level context without repeating Tim Rees's masked contact details.
{first_initial}{last}@enghouse.com
86% confidence
AeroLeads found 1 current-domain work email signal for Tim Rees. Compare company email patterns before reaching out.
Profile bio
About Tim Rees
Experienced Telecommunications professional, managing Large Customer Estate's. Supported Solutions include IP Telephony, VPN, Messaging and Unified Communications. Engaged in Service Delivery, and Client Service Management.
Listed skills include Telecommunications, Telephony, Service Delivery, Unified Communications, and 15 others.
Current workplace
Tim Rees's current company
Company context helps verify the profile and gives searchers a useful next step.
Enghouse Interactive
7 roles
Tim Rees work experience
A career timeline built from the work history available for this profile.
Service Delivery Engineer
Working as part of the GSS High Touch Client Support Team, acting as Lead SPOC for the BT/Royal Mail Group account. Responsibilities include:First point of contact for the dedicated BT/Royal Mail helpdeskCreating, investigating and managing all customer related issues for a large Contact Center clientResponsible for management and resolution of critical.
Apr 2009 - Feb 2014
Customer Support Engineer
Joined the UK ‘Premium Team' from the UK NOC, a dedicated support team responsible for the fault management of Large Corporate clients. Responsibilities for this second line support role include:Solely responsible for managing and remotely troubleshooting up to 60 customer faults per month (up to and including patching and reprogramming of the operating.
Jan 2004 - Apr 2009
Technical Support Engineer
Working as part of the Service Management Centre (also known as the ‘UK NOC'). A team dedicated to providing remote support to Medium/Large scale Managed Service Customers.Tasks include:Remote Monitoring of System AlarmsPerforming System diagnosticsImplementation of ‘fixes'24hr Callout on a monthly basisAttend Customer Sites when required to resolve.
May 1999 - Jan 2004
Customer Services Representative
Lucent
Working for Octel Communications providing call receipt, and first line support for the BT Voice Messaging helpdesk. Systems supported within the BT contract included the Octel Serenade and Aria systems, as well as the BT Voicebank voice messaging system. Call receipt, created trouble tickets and performed first line troubleshootingUser education, data.
Dec 1998 - May 1999
Customer Support Representative
Represented the escalation team within the Customer services department.Responded to written complaints and complex escalations from Corporate and private clientsAddressed all customer billing and technical issues. Negotiated account credits where appropriate
May 1994 - Nov 1998
Administration Officer
The Employment
Interviewed new claimants, explained the benefits system and redundancy lawsActed as a mentor to job seekers. Provided support, encouragement and adviceArranged interviews with prospective employers for work placements
Jan 1992 - Apr 1994
Team & coworkers
Colleagues at Enghouse Interactive
Other employees you can reach at enghouseinteractive.com. View company contacts for 594 employees →
MD
Mike Dimodugno
Colleague at Enghouse Interactive
Phoenix, Arizona, United States, United States
View →
IH
Ilidio Hitler
Colleague at Enghouse Interactive
Victoria, Australia, Australia
View →
BŠ
Boris Šimatović
Colleague at Enghouse Interactive
Croatia, Croatia
View →
AS
Arpit Soni
Colleague at Enghouse Interactive
Bengaluru, Karnataka, India, India
View →
RA
Roger Amoros
Colleague at Enghouse Interactive
Barcelona, Catalonia, Spain, Spain
View →
LK
Leon Kingsley-Smith
Colleague at Enghouse Interactive
Auckland, Auckland, New Zealand, New Zealand
View →
RS
Russell Shevlane
Colleague at Enghouse Interactive
Stevenage, England, United Kingdom, United Kingdom
View →
RK
Richard King
Colleague at Enghouse Interactive
Greater Reading Area, United Kingdom
View →
SS
Shira Sever
Colleague at Enghouse Interactive
Israel, Israel
View →
KM
Kate Maddock
Colleague at Enghouse Interactive
Bristol, England, United Kingdom, United Kingdom
View →
Mike Dimodugno
Colleague at Enghouse Interactive
Phoenix, Arizona, United States, United States
View →
IH
Ilidio Hitler
Colleague at Enghouse Interactive
Victoria, Australia, Australia
View →
BŠ
Boris Šimatović
Colleague at Enghouse Interactive
Croatia, Croatia
View →
AS
Arpit Soni
Colleague at Enghouse Interactive
Bengaluru, Karnataka, India, India
View →
RA
Roger Amoros
Colleague at Enghouse Interactive
Barcelona, Catalonia, Spain, Spain
View →
LK
Leon Kingsley-Smith
Colleague at Enghouse Interactive
Auckland, Auckland, New Zealand, New Zealand
View →
RS
Russell Shevlane
Colleague at Enghouse Interactive
Stevenage, England, United Kingdom, United Kingdom
View →
RK
Richard King
Colleague at Enghouse Interactive
Greater Reading Area, United Kingdom
View →
SS
Shira Sever
Colleague at Enghouse Interactive
Israel, Israel
View →
KM
Kate Maddock
Colleague at Enghouse Interactive
Bristol, England, United Kingdom, United Kingdom
View →
5 education records
Tim Rees education
Itil Certification V3, Foundation Course
The Knowledge Academy
Education record
Education record
Education record
Avaya University
Education record
Robert May'S Secondary School
FAQ
Frequently asked questions about Tim Rees
Quick answers generated from the profile data available on this page.
What company does Tim Rees work for?
Tim Rees works for Enghouse Interactive.
What is Tim Rees's role at Enghouse Interactive?
Tim Rees is listed as Technical Support Engineer - ATG at Enghouse Interactive at Enghouse Interactive.
What is Tim Rees's email address?
AeroLeads has found 1 work email signal at @enghouse.com for Tim Rees at Enghouse Interactive.
What is Tim Rees's phone number?
AeroLeads has found 1 phone signal(s) with area code 602 for Tim Rees at Enghouse Interactive.
Where is Tim Rees based?
Tim Rees is based in Greater Guildford Area, United Kingdom, United Kingdom while working with Enghouse Interactive.
What companies has Tim Rees worked for?
Tim Rees has worked for Enghouse Interactive, Avaya, Lucent, Vodafone, and The Employment.
Who are Tim Rees's colleagues at Enghouse Interactive?
Tim Rees's colleagues at Enghouse Interactive include Mike Dimodugno, Ilidio Hitler, Boris Šimatović, Arpit Soni, and Roger Amoros.
How can I contact Tim Rees?
You can use AeroLeads to view verified contact signals for Tim Rees at Enghouse Interactive, including work email, phone, and LinkedIn data when available.
What schools did Tim Rees attend?
Tim Rees holds Itil Certification V3, Foundation Course from The Knowledge Academy.
What skills is Tim Rees known for?
Tim Rees is listed with skills including Telecommunications, Telephony, Service Delivery, Unified Communications, Networking, Call Centers, Troubleshooting, and Vpn.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Tim Rees you were looking for.
View similar profiles
