Tim Rheem Email & Phone Number

• Delivered strategic direction to 17 restaurants by coordinating with 4 district managers and a regional manager, with annual revenues of $35M.• Constructed and implemented recruitment and interview processes while designing the manager-in-training program for 100+ new hires to drive team efficiency.• Created financial procedures to support finance management and optimize results for each unit; generated annual forecasts and 7-figure budgets for each unit.• Encouraged team building and professional development by coaching 17 managers on best practices to exceed restaurant requirements to achieve promotion to district managers.• Led and guided the execution of various marketing initiatives to amplify brand development and revenue while creating a positive work environment to ensure organizational success.

Steered all operations of 9 locations, overseeing up to 250 employees and ensuring alignment with operational standards; executed store visits to drive continuous improvement and operational excellence.• Served as controller for the accounting of the operations while monitoring finance operations, as well as profit and loss (P&L).• Established sales goals and budgets to drive success across the district; consistently produced high-quality results by applying an active focus on employee training and development.• Partnered with general managers and reviewed quarterly business plans to build sales while increasing the bottom-line, guest satisfaction, speed of service, and training completion.

• Directed operations management and strategic planning, overseeing and hiring a high-performing team of 45 to achieve all business and financial objectives.• Influential in fostering an environment of success by establishing a positive culture and training program to drive team performance.• Demonstrated ability to go above and beyond to maximize the success of the organization, working 30 straight days to ensure quality operations during a high revenue period.• Pioneered strategy development and growth to transform a 7-figure investment into 8-figures in revenue while exceeding all operational metrics to expand the franchisee from 1 to 11 units.

Boston, Ma, Us

• Delivered high-quality service to all clients, leveraging exceptional problem-solving skills to respond to and resolve customer inquiries.• Led account management and development, overseeing 45 accounts totaling $90M and guiding financial planning; traded mutual funds, stocks, and stock options for clients.• Partnered with a team to facilitate the development and implementation of innovative and scalable financial strategies.• Maximized client satisfaction and retention by identifying needs and providing specific financial direction to enable clients to achieve their financial dreams.• Instrumental in boosting business development and securing new accounts by deploying excellent written and verbal communication skills to build long-term relationships with clients.

• Supported merchandising within assigned accounts, including stocking store shelves, coolers, and displays with products.• Guided inventory management and optimization, rotating products in the backroom and on shelves to minimize loss and boost efficiency.• Promoted product sales and business development by displaying promotional material, such as signs and banners.• Coordinated with cross-functional teams to service multi-million-dollar accounts to drive goal achievement and business development.