Process Improvment Specialist
- Employed with First American’s Lien Release team as part of an acquisition from Bank of America.
- Developed a forecast and trend production model used by management to support staffing and budgeting needs.
- Enhanced the tracking system of recorded lien release documents by correcting database query coding and inputs.
- Assisted the transition team by conducting frequent presentations and individual follow-up to ensure task completion.
- Facilitated meetings with key business partners and team to drive execution of transition goals and meet deadlines.