Responsible for sales and delivery of Appirio services to clients within my region of operations.

Chosen to lead this new division which was developed to identify emerging technology opportunities. In this role, pioneered the first Salesforce.com practice and led the identification, due diligence, and integration of two SFDC boutique firms. Post acquisition, I led the team to align with existing Healthcare, Financial Services, and Retail consulting teams. The new practice was a nationwide $20 Million dollar practice consisting of various levels of individuals from Directors to Technical Experts, Sales professionals and administrative team members.

Successfully oversaw the complete executive management and P&L for Oracle CRM Applications business unit. This unit grew from initial revenue of $8.6M to over $25M while maintaining healthy profit margins under my watch. Successfully operated as an Oracle Platinum partner that required us to provide and quantify specialized sales, marketing and client delivery support, working alongside their sales, application and channel teams. Responsible for overall Client Relationship Management and Satisfaction as measured by annual surveys resulting in 85% repeat business rate. Provided exemplary executive escalation support for all clients and client teams as required. This support ranged from executive steering committee participation, contract negotiation, to project issues that required escalation to be resolved. Utilized CRM expertise to work closely with sales, marketing, and technical practice directors to define specific product offerings.

Founded and led company through startup with seven individuals, which grew to 50 employees and over $8.6M in annual revenue before the successful sale transaction to Perficient. Successfully managed the overall strategy, sales, delivery, and company operations for this highly regarded CRM focused professional services firm. • Effectively managed relationships with key vendor, Siebel. Was able to successfully transition and grow the business when Siebel was acquired by Oracle, while ensuring effective management of this key relationship. • Developed and drove an industry focused vertical approach which led to successful projects at top CG companies including; Hershey Foods, Mars, Nestle, Disney, 20th Century Fox, Warner Brothers, Church and Dwight, Binney and Smith, and Dean Foods.• Hands on leader that supported numerous customer projects with a variety of positions ranging from Project Manager to Strategic Advisor.• Proactively led and managed the company to not only survive but thrive through the technology bubble by taking decisive action and creative solutions for clients and employees.

Successfully managed full system implementation (Requirements, Design, Build, Test, and Deploy) for large and small clients. Acted as CRM application architect for several applications including; Kellogg’s Foods, Hershey Foods, and Thomas Weisel Partners (Investment Bank). Started as a business consultant within the Siebel practice where I developed a CRM process and Siebel technical expertise.

Finance Officer who served in a variety of assignments; Company Commander, Detachment Commander, Operations Officer, Disbursing Officer, and Logistics Officer in a variety of locations including Ft Hood TX, Schofield Barracks HI, Ft Benjamin Harrison IN, and Ft Lewis WA.