Tim Roso
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Tim Roso Email & Phone Number

Chief Client and Transformation Officer at Slater and Gordon Lawyers
Location: Greater Melbourne Area, Australia, Australia 9 work roles 3 schools
1 work email found @mlcinsurance.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email t****@mlcinsurance.com.au
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Current company
Slater and Gordon Lawyers
Role
Chief Client and Transformation Officer
Location
Greater Melbourne Area, Australia, Australia
Company size
1247 employees

Who is Tim Roso? Overview

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Quick answer

Tim Roso is listed as Chief Client and Transformation Officer at Slater and Gordon Lawyers, a company with 1247 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at mlcinsurance.com.au and a matched LinkedIn profile for Tim Roso.

Tim Roso previously worked as Chief Client Officer at Slater And Gordon Lawyers and General Manager - Strategy, Marketing & Value Retention at Mlc Life Insurance. Tim Roso holds Graduate Company Directors Course from Australian Institute Of Company Directors.

Company email context

Email format at Slater and Gordon Lawyers

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{first}.{last}@mlcinsurance.com.au
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AeroLeads found 1 current-domain work email signal for Tim Roso. Compare company email patterns before reaching out.

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Profile bio

About Tim Roso

I am an executive with over 18 years of leadership experience in banking, insurance and now the deliver access to justice for all Australians. I have an MBA from Melbourne Business School and a Graduate Company Directors Course from the Australian Institute of Company Directors.My core competencies are digital, customer experience, transformation, and execution. I led the strategy, marketing, and value retention functions for MLC Life Insurance, with a P&L responsibility for in-force customers across multiple product lines. I now oversee the contact centre, digital channels, CX design, and strategic alliances for Slater and Gordon Lawyers, driving operational efficiencies and NPS improvements.My mission is to create value through a focus on culture and growth outcomes. I am passionate about building high-performing agile teams that deliver extraordinary customer experiences and sustainable business value. I have a track record of directing and delivering end-to-end transformations of legacy insurance businesses, launching innovative brands and products, and designing and executing digital platform strategies that achieve exponential growth and industry recognition. I am known and respected for being a strategic, results-oriented, and authentic leader, who has a growth mindset and attitude, and who can translate vision and strategy into execution. I am also innovative and technically astute, with a passion for customer and a decisive, driven, and courageous approach.

Listed skills include Digital Strategy, Online Marketing, Stakeholder Management, Communications Strategy, and 18 others.

Current workplace

Tim Roso's current company

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Slater and Gordon Lawyers
Slater And Gordon Lawyers
Chief Client and Transformation Officer
Melbourne, VIC, AU
Website
slatergordon.com.au
Employees
1247
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9 roles

Tim Roso work experience

A career timeline built from the work history available for this profile.

Chief Client Officer

Current
Slater And Gordon Lawyers

Melbourne, Victoria, AU

Executive leader of client acquisition and client experience throughout the case lifecycle, including customer contact, marketing, media and comms, strategic alliances and the market leading social work functions.

Jun 2024 - Present

General Manager - Strategy, Marketing & Value Retention

Mlc Life Insurance

Melbourne, VIC, AU

Jan 2023 - May 2024

General Manager - Partner & Customer Experience

Mlc Life Insurance

Melbourne, VIC, AU

Executive role, accountable for leading MLC’s customer experience function, with a focus in driving retention, NPS and transforming the customer experience for MLC Life Insurance. I lead MLC’s capabilities in brand, marketing, CX design, retention, digital channels and the contact centre.Responsibilities include:- Accountable for leading MLC’s customer and.

Sep 2020 - Jan 2023

General Manager - Digital, Innovation & Ventures

Mlc Life Insurance

Melbourne, VIC, AU

Executive role, accountable for leading the development MLC’s strategic digital agenda, operational business through digital channels and driving MLC’s innovation agenda.Responsibilities include:- Responsible for the day to day management of all premium in-flows, operational transactions andproduct delivery for individual risk and group risk policies.

Aug 2018 - Sep 2020

Head Of Digital, Mlc Life Insurance

Mlc Life Insurance

Melbourne, VIC, AU

MLC Life Insurance is a 130 year old Australian life insurer, undergoing a digital transformation to become the leading and most trusted insurer in the Australian market.Leading the digital agenda for the organisation through the development of new digital channels for sales and servicing activities, digitisation and automation of processes and enabling.

Jul 2016 - Aug 2018

Head Of Digital Venturing - Digital & Direct Banking

National Australia Bank

Melbourne, Victoria, AU

Accountable for Digital and Direct Bank’s innovation agenda, focusing on growth strategy and development of digital capability for customers to interact with NAB via mobile, web and third-party partners. Led NAB’s digital eco-system development, working with cross-bank stakeholders to transform go-to-market customer experience and delivering commercially.

Oct 2014 - Jul 2016

Channel Development Consultant

National Australia Bank

Melbourne, Victoria, AU

Consulting project manager role focused on creating the Digital & Direct Banking’s design & user experience capability, embedding a customer centric design methodology into digital product development. Strong focus on using Design Thinking to drive strategic planning and platform roadmap development for NAB’s core digital channels including Internet.

Aug 2013 - Oct 2014

Online Channel & Innovation Manager

National Australia Bank

Melbourne, Victoria, AU

Accountable for all digital channels supporting NAB’s third party distribution arm, including SME’s and mortgage brokers. Key responsibilities include a) developing digital capabilities to support mortgage brokers and advisors in the distribution of NAB product via third party networks and b) the digitisation of white-label mortgage product for delivery to.

Jan 2012 - Aug 2013
Team & coworkers

Colleagues at Slater and Gordon Lawyers

Other employees you can reach at slatergordon.com.au. View company contacts for 1247 employees →

TM Tim Murdoch Tim Murdoch Colleague at Slater And Gordon Lawyers Greater Melbourne Area, Australia View → FH Fleur Hawes Fleur Hawes Colleague at Slater And Gordon Lawyers Brisbane City, Queensland, Australia, Australia View → KS Katherine Saunders Katherine Saunders Colleague at Slater And Gordon Lawyers Greater Melbourne Area, Australia View → IB Isabella Bogevski Isabella Bogevski Colleague at Slater And Gordon Lawyers Surry Hills, New South Wales, Australia, Australia View → ZF Zac Fuleky Zac Fuleky Colleague at Slater And Gordon Lawyers Carnegie, Victoria, Australia, Australia View → CH Caroline Harris Caroline Harris Colleague at Slater And Gordon Lawyers Australia, Australia View → LE Laurence Ellison Laurence Ellison Colleague at Slater And Gordon Lawyers Melbourne, Victoria, Australia, Australia View → SR Simon Rigby Simon Rigby Colleague at Slater And Gordon Lawyers Melbourne, Victoria, Australia, Australia View → BD Ben Davis Ben Davis Colleague at Slater And Gordon Lawyers Greater Melbourne Area, Australia View → BT Bria Tyack Bria Tyack Colleague at Slater And Gordon Lawyers Flora Hill, Victoria, Australia, Australia View →
3 education records

Tim Roso education

Graduate Company Directors Course

Australian Institute Of Company Directors

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Melbourne Business School

Bachelor Of Commerce, Marketing

University Of Melbourne
FAQ

Frequently asked questions about Tim Roso

Quick answers generated from the profile data available on this page.

What company does Tim Roso work for?

Tim Roso works for Slater and Gordon Lawyers.

What is Tim Roso's role at Slater and Gordon Lawyers?

Tim Roso is listed as Chief Client and Transformation Officer at Slater and Gordon Lawyers.

What is Tim Roso's email address?

AeroLeads has found 1 work email signal at @mlcinsurance.com.au for Tim Roso at Slater and Gordon Lawyers.

Where is Tim Roso based?

Tim Roso is based in Greater Melbourne Area, Australia, Australia while working with Slater and Gordon Lawyers.

What companies has Tim Roso worked for?

Tim Roso has worked for Slater And Gordon Lawyers, Mlc Life Insurance, and National Australia Bank.

Who are Tim Roso's colleagues at Slater and Gordon Lawyers?

Tim Roso's colleagues at Slater and Gordon Lawyers include Tim Murdoch, Fleur Hawes, Katherine Saunders, Isabella Bogevski, and Zac Fuleky.

How can I contact Tim Roso?

You can use AeroLeads to view verified contact signals for Tim Roso at Slater and Gordon Lawyers, including work email, phone, and LinkedIn data when available.

What schools did Tim Roso attend?

Tim Roso holds Graduate Company Directors Course from Australian Institute Of Company Directors.

What skills is Tim Roso known for?

Tim Roso is listed with skills including Digital Strategy, Online Marketing, Stakeholder Management, Communications Strategy, Digital Marketing, Web Analytics, Problem Solving, and Business Strategy.

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