Tim Ross

Tim Ross Email and Phone Number

Senior Sales Account Executive @ Campfire Interactive
Detroit, MI, US
Tim Ross's Location
Detroit Metropolitan Area, United States
About Tim Ross

Helping clients transform their customer experience (CX) across Sales, Service, Marketing and Commerce. I help my clients reduce costs, improve efficiency and drive revenue and profit. Experienced professional technical sales leader, with over 25 years in the CX, Cloud, IT, ERP and complex solutions as well as Networking business. Have worked for both small and large companies and excelled at the growth and expansion of new business and large accounts. Skills include a client focused, relationship approach on providing value for my client and employer. Products and services sold include a variety of network topologies, hardware, software and related infrastructure and application services, data center infrastructure, network security, disaster recovery, IT strategy and Cloud based CX and contact center solutions.Specialties: * Proven record of exceeding sales quotas and revenue expectations* Superior client facing and relationship skills* Leader in building large corporate alliances* Ability to articulate and deliver compelling presentations* Strong closing skills combined with the ability to translate technical solutions into client business terms* Well positioned with CX, CRM, Contact Center, IT, Cloud, Service Provider and the IP industry leading technology partners. Fortunate to work for key players such as Oracle, Salesforce, Genesys, IBM, AT&T, Unisys and others.

Tim Ross's Current Company Details
Campfire Interactive

Campfire Interactive

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Senior Sales Account Executive
Detroit, MI, US
Tim Ross Work Experience Details
  • Campfire Interactive
    Senior Sales Account Executive
    Campfire Interactive
    Detroit, Mi, Us
  • Infogen Labs
    Business Development Manager - It Services And Cloud Consulting
    Infogen Labs "A Ciklum Company" Oct 2023 - Present
    Detroit, Michigan, United States
    Dedicated Account Executive with a passion for driving business growth through services and cloud migration solutions. Adept at cultivating partnerships with industry giants like Salesforce, Microsoft, and AWS. Thrives on leveraging the power of AI and Machine Learning to stay at the forefront of innovation and drive results.-Spearheading business development efforts in services and cloud migration, ensuring seamless transitions for clients into the digital age.-Establishing… Show more Dedicated Account Executive with a passion for driving business growth through services and cloud migration solutions. Adept at cultivating partnerships with industry giants like Salesforce, Microsoft, and AWS. Thrives on leveraging the power of AI and Machine Learning to stay at the forefront of innovation and drive results.-Spearheading business development efforts in services and cloud migration, ensuring seamless transitions for clients into the digital age.-Establishing strategic partnerships with Salesforce, Microsoft, and AWS to offer top-tier solutions and increase market presence.-Leading the charge in AI and Machine Learning integration, positioning the company as an industry leader in innovation and technology adoption.-Collaborating closely with cross-functional teams to identify client needs and provide tailored solutions that drive revenue growth and customer satisfaction.-Consistently exceeding sales targets and KPIs, showcasing a results-oriented approach to account management and revenue generation.-Nurturing client relationships and providing exceptional service throughout the entire sales cycle, ensuring long-term loyalty and repeat business. Show less
  • Avanade
    Business Development Executive
    Avanade Nov 2022 - Jun 2023
    Avanade is a global professional services company providing IT consulting and services focused on the Microsoft platform with artificial intelligence, business analytics, cloud, application services, digital transformation, modern workplace, security services, technology and managed services offerings. Avanade is a rapidly growing joint venture between Accenture and Microsoft. Headquartered in Seattle, the company has 50,000 employees in 26 countries. Avanade serves 34% of the Fortune 500 and… Show more Avanade is a global professional services company providing IT consulting and services focused on the Microsoft platform with artificial intelligence, business analytics, cloud, application services, digital transformation, modern workplace, security services, technology and managed services offerings. Avanade is a rapidly growing joint venture between Accenture and Microsoft. Headquartered in Seattle, the company has 50,000 employees in 26 countries. Avanade serves 34% of the Fortune 500 and 46% of the Fortune Global 500. Results include a fast start that proved strong success in the Banking, Capital Markets and Insurance space. www.avanade.com Show less
  • Oracle
    Applications Sales Manager - Customer Experience At Oracle
    Oracle Jul 2021 - Aug 2022
    Detroit Metropolitan Area
    Oracle Cloud Customer Experience (CX) combines the robust power of Sales, Service, and Field Service Clouds to help our clients create, build, and manage lasting customer relationships from customer acquisition through retention and everything in between. Additionally, only Oracle CX offers a completely unified platform tying front and back office applications for true end to end comprehensive customer solutions.
  • Salesforce
    Account Executive - Enterprise Sales
    Salesforce Oct 2018 - Jul 2021
    Greater Detroit Area
    Responsible for Service Cloud and Digital Engagement, AI, Contact Center, CX offerings and then moving into the Enterprise Sales team successfully expanding business in large commercial banks.
  • Genesys
    Account Executive - Commercial Accounts
    Genesys May 2009 - Nov 2018
    Responsible for Commercial Sales of Genesys - OmniChannel contact center Solution's nationwide. Specializing in Collaboration, Communication and Customer Engagement through direct and indirect channels.Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust… Show more Responsible for Commercial Sales of Genesys - OmniChannel contact center Solution's nationwide. Specializing in Collaboration, Communication and Customer Engagement through direct and indirect channels.Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.Read more at: http://www.genesys.com/about Show less
  • Genesys | Interactive Intelligence
    Business Development Manager - Strategic Accounts
    Genesys | Interactive Intelligence May 2009 - Dec 2016
    Interactive Intelligence provides the most innovative call center software and IP telephony products and services available. Interactive Intelligence was acquired by Genesys in December 2016.For the contact center, the enterprise and the remote and mobile workforce, our standards-based all-in-one IP platform unifies every aspect of business communications. For ACD routed multimedia interactions, feature-rich IP PBX functionality, screen and call recording, outbound dialing, voice and… Show more Interactive Intelligence provides the most innovative call center software and IP telephony products and services available. Interactive Intelligence was acquired by Genesys in December 2016.For the contact center, the enterprise and the remote and mobile workforce, our standards-based all-in-one IP platform unifies every aspect of business communications. For ACD routed multimedia interactions, feature-rich IP PBX functionality, screen and call recording, outbound dialing, voice and unified messaging, and more - we align your business communications into one powerful solution. From our call center software - including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory monitoring, predictive dialing, call recording, reporting and more - to SIP-based enterprise IP telephony, enterprise messaging, voicemail replacement, and customer self-service, Interactive Intelligence offers a flexible, easy-to-manage alternative to proprietary, hardware-centric solutions.SpecialtiesACD, PBX, WFM, Call Recording, Outbound, Unified Messaging, Unified communications, Hosted or Cloud Computing based Contact Center solutions including Communications as a Service or CaaS. Show less
  • Ibm
    Sales - Global Technology Services
    Ibm May 2006 - May 2009
    Sale of IBM infrastructure products and services. Offerings include the Data Center design and deployment, Server, Storage, Virtualization, Network, Cloud and IP applications, Disaster Recovery and Business Continuity, Network Security, and IT Strategy.
  • At&T
    Sales - Global Accounts Manager
    At&T Jan 2004 - May 2006
    Global Accounts Manager on several large accounts including Comerica Bank and Volkswagen of America. Responsible for the overall sales and strategy of the network, services, hardware, network security and deployments.Winner of the SBC/ AT&T Pinnacle Award, recognized at in the top 1% of the Sales Force.
  • Verilink Corporation
    Strategic Accounts And Sales Management
    Verilink Corporation 1991 - 2002
    Eleven years of sales and sales management experience selling networking products to enterprise, service provider, integration partners and channel accounts. Significant wins with companies such as CompuServe, EDS, SBC and Verizon. Moved into sales management as the VP of Sales for the Eastern Region at Verilink. Later took a strategic accounts leadership position focused on SBC (AT&T) and Verizon to take Verilink's managed services products through the internal process of product testing… Show more Eleven years of sales and sales management experience selling networking products to enterprise, service provider, integration partners and channel accounts. Significant wins with companies such as CompuServe, EDS, SBC and Verizon. Moved into sales management as the VP of Sales for the Eastern Region at Verilink. Later took a strategic accounts leadership position focused on SBC (AT&T) and Verizon to take Verilink's managed services products through the internal process of product testing and approval for sale and deployment into the service provider network.Exceeded quota performance 10 of 11 years. Show less

Tim Ross Education Details

Frequently Asked Questions about Tim Ross

What company does Tim Ross work for?

Tim Ross works for Campfire Interactive

What is Tim Ross's role at the current company?

Tim Ross's current role is Senior Sales Account Executive.

What schools did Tim Ross attend?

Tim Ross attended Northwood University.

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