Tim Saunders Email & Phone Number

New York, Ny, Us

New York, New York, Us

New York, Ny, Us

• Requirements gathering and project management responsibilities for nascent ServiceNow implementation including ITSM, ITAM, Project Portfolio Management, custom reporting and dashboards, and custom applications• Project Manager for a project to install Microsoft Surface Hubs across multiple geographic locations managing scope, resources, testing, training, and implementation.

New York, Ny, Us

• Lead analyst and system administrator for OpenText CLM implementation, focusing on corporate Legal department, including Records Management, Automatic Document Numbering, Adlib Express, and WebDAV modules. Managed a team of desktop, server, and network engineers to facilitate seamless installation of client-side software via SCCM.• Lead analyst for project to migrate the corporate intranet site from an in-house to a hosted solution, increasing audience size from 1,200 to over 12,000. Acted as liaison between internal business owner and 3rd party vendor selected for development. Assisted with design of the site, conducted functional and UAT testing and primary support• Lead analyst and administrator for ServiceNow service management platform, including Service Catalog, Incident, Change Management, Asset Management, and Survey applications.• Lead analyst and primary support for the DocuSign electronic signature solution. Developed use cases for a number of different departments and a variety of uses including templates and Power Forms. Trained users in use of the system and new features.• Business analyst for a project to replace the corporate Procure-to-Pay solution. Gathering requirements, writing project documents, conducting data analysis, and leading the data conversion process.• Lead Analyst for a new Digital Asset Management system to replace the existing Cumulus system, including scoping for Physical Object Management Archives and Rights Management for the Photo Services, Creative Services, and Archives departments.

• Document Management and Imaging/Data Capture Subject Matter Expert (SME) for New York City’s largest municipal employee union• Provided business analysis for a variety of business units, including Human Resources, Accounting, and Legal, creating Current State and Future State models.• Defined business requirements including search and retrieval, workflow, reporting, and records retention as well as defining system taxonomy and metadata standards• Assisted with the composition of Application Design Documents; responsible for reviewing Application Design Documents for all business units.• Configured OnBase, including setting up documents, keywords, keyword data sets, scan queues. Designed and configured workflow including Ad Hoc tasks, data rules, timers and actions.• Served as the primary author of, and lead tester for, User Acceptance Testing (UAT) and Functional (QA) Testing

New York, Ny, Us

• Served as Project Manager in charge of the digitization of the entire bound collection of the Dag Hammarskjöld Library, including one-of-a-kind documents from the United Nations and its predecessor, the League of Nations. Utilizing an advanced APT book scanner and 7 language OCR capabilities, the total project time was lowered from 40+ years, to less than 5 years and resulted in higher quality images and improved data capture.• Project Manager for a multi-million page scanning project to digitize documents for multiple documentation services (translation, terminology and reference, editing, etc) prior to their relocation for the Capital Master Plan.• Lead analyst for a Proof of Concept project aimed at moving the paper-based workflow of UN Security Council documents to an ECM platform, integrating multiple in-house systems, throughout multiple departments, with the Documentum ECM solution.• Lead analyst for a project to re-structure the United Nations’ document imaging solutions organization-wide (dozens of offices on 5 continents); made recommendations for implementing new technological solutions, introducing universal standards, creating training materials, implementing automated data capture and document classification to vastly increase efficiency and reduce turnaround time.• Conducted a comprehensive review of document and data workflows for the Executive Office of the Department of General Assembly and Conference Management (DGACM) and made several recommendations to facilitate the implementation of an ECM solution.• Assisted the Department of Peacekeeping Operations (DPKO) with the creation of an RFP for scanning solutions to be used for the capture of documents and data in all United Nations missions worldwide.• Assisted several offices with document analysis and recommendations for imaging and document management solutions; projects included legal proceedings, confidential voting records, personnel files, and card catalogs.

• Participated in meetings with business personnel and other IT consultants to design a new enterprise document management system (EDMS) for Developers Diversified Realty, a nationwide Real Estate Investment Trust. Detailed document and workflow requirements, and designed and programmed applications for the integration of existing systems and new software, including the incorporation of previously scanned images and a method for digitally importing faxes.• Designed and programmed Visual Basic software to poll a network location for images and create XML files to facilitate importation into Kofax.• Trained personnel in the use, maintenance, and administration of Kofax Ascent Capture.

• Worked with in-house IT staff on the design and implementation of a FileNet to Documentum document migration, spanning several business units for State Street Global Advisors. Worked with business experts to solve unexpected errors and ease introduction of the new system.• Installed and customized Kofax Ascent Capture software.• Designed and programmed Visual Basic software to convert JPG files to Multipage Tiffs, enabling successful image processing and OCR in Kofax.• Created and edited tables in Oracle for a data staging area to accommodate data verification before importation into live Documentum system.

• Supplied IT support to several physical rehabilitation facilities and law offices, including PC/network support, software training, software upgrades and equipment repair and replacement. Supplied training and troubleshooting expertise for all employees. Also served as a technical resource for the appraisal of vendor software, and the liaison between clients and vendors.• Working with Human Resources and IT staff, designed and built a prototype application to integrate an existing HR MS Access database, SQL Server 2000, Novell and Windows servers, allowing the creation, entry and maintenance of employee data from a single Intranet interface.• Served as project manager for a multi-million document MOD:CA to Tiff image conversion. • Designed and programmed Visual Basic software to complete the conversion of images and stored data ahead of schedule, despite data output requirements from client changing halfway through the project.• Spearheaded extensive design and programming improvements to in-house electronic document management system, utilizing eiStream technology, to enable scanning, versioning, annotations and other advanced features. • Worked with existing customers to determine most efficient screen layouts, satisfy design requests, supply shortcut keys, etc. These improvements resulted in a fully functional EDMS product packaged to sell to current clients and the general public.• Efficiently installed Kofax Ascent Capture software and 3rd party document management/retrieval systems for numerous clients, encompassing pre-implementation analysis, software applicability, installation, customization, upgrade and on-site/phone product support.• Customized corporate databases, facilitating integration of document management systems with existing resources.

B.S, Medicinal And Pharmaceutical Chemistry

Associate Of Science (A.S.), Chemistry