Tim Schmidt Email & Phone Number

United States

We prioritize smooth operations and exceptional customer service. Our team is dedicated to assisting customers with their requests and enhancing their overall experience.

Indianapolis, Indiana, US

Responsible for providing strong leadership for a team. Drive a culture of exceeding customer expectations to deliver outstanding customer service, thus accelerating the growth of Life Science product placements and service revenues. Must work cross-functionally and build cohesive relationships with Customer Service, Technical Support, and Sales..

Wood Dale, IL, US

Provide strong customer satisfaction, and employing various tools to grow a customer base, revenue, and printer placements by providing superior service. Manage accounts across Canada and the U.S. Coach and mentor team of 15-20 Customer Service Engineers to reduce response time, reduce repeat calls, manage inventory, remove hurdles to daily operations.

Wood Dale, IL, US

As a Customer Service Engineer, I was the front line of Videojets customer interaction through daily service and support. I supported customers and grew the area with double-digit growths, year over year. My ability to perform well allowed me to achieved awards 6 years in a row for top performers in the company by identifying and owning accounts throughout.

Wood Dale, IL, US

As a Territory Manager I am responsible for assuring quality of ongoing service in a timely manner by assigning projects to Field Service Technicians and Applications Engineers.Managing and scheduling field service technicians throughout the regional territory to meet the needs of the customer.Ensuring all Service Technicians are fully trained in regards.