Tim Smith Email & Phone Number

Sydney, New South Wales, Australia

(Change of company name)Leading the ISO27001 certification program and implementing cloud platform operational and support services

Sydney, New South Wales, Australia

Leading the ISO27001 certification program and implementing cloud platform operational and support services

Sydney, New South Wales, Australia

The Exomnia creator platform and marketplace unlocks data-driven insights for commercial real estate.With a cutting-edge modularised approach to analytics, you have the freedom to create, customise, or simple plug and play with a range of custom-built CRE analytics packages that leverage industry-leading data sets.Started up by Joanna Marsh and Will Cosby.

North Ryde, New South Wales, Australia

Expanded role to include establishment of Enterprise Systems team. Developed a functional business operations-focused team structure and enhancement delivery capability based on Agile Kanban principles. Recruited Salesforce-based team members to support and enhance existing systems.

Sydney, New South Wales, Australia

Leading the newly established ePMO capability to realise business value through transformation.Established a project and program governance framework based on Prince2 and a project delivery methodology leveraging Agile sprint principles. Recruited project delivery specialists to operationalise the project delivery lifecycle, focusing on Salesforce-based.

Sydney

• With a small geographically dispersed agile-based PMO team reporting to me and working with a regional Centre of Excellence team of architects, developers, infrastructure managers and vendors I was responsible for the.
• Established and led the successful execution of 10 digital commerce delivery projects across 11 countries over 4 years accounting for over US$2.5B sales and improved customer satisfaction ratings Worked with key.
• Delivered a hybrid waterfall/agile program and project delivery methodology that managed resources, risk, schedules and budget to deliver a highly complex standardised and market-customised web/mobile commerce and.
• Aligned local and regional procurement, legal and vendor management across 11 countries to optimise vendor contracts and leverage scale
• Established and led the technical (infrastructure, solution architecture, design, development, integration and security) and project delivery governance Centre of Excellence resulting in reduced project delivery and.

• Working with the Regional CIO I planned and managed the Asia Pacific Regional IT operations budget of $10M annual opex. Worked with country IT operations teams to align Global, Regional and country strategy, operations.
• Developed and gained approval for a new Regional IT organisation model and capability matrix covering over 100 staff in 11 countries
• Prepared and gained approval for the annual Regional IT opex (US$10M) and capex ($10M) budgets for 2017-2020.
• Managed the Regional IT budget, prepared monthly forecasts and reported to Regional Finance and IT executives.

Sydney, Kuala Lumpur

• Reviewed, revitalised and completed delivery of a digital commerce replacement project in Malaysia resulting in increased channel revenue and improved customer satisfaction.Established and delivered a digital commerce.
• Reviewed, revitalised and completed delivery of a digital commerce replacement project in Malaysia resulting in increased channel revenue and improved customer satisfaction.
• Established and delivered a digital commerce replacement project in Philippines resulting in increased channel revenue and improved customer satisfaction.

Sydney, Tokyo

• Engaging with senior business stakeholders I led a multi-disciplinary and multi-country project team to develop and deliver a number of significant customer relationship programs including a series of face to face.
• Successful launch of the pilot of a new customer training and experience capability in Japan resulting in Live Events program customer satisfaction exceeding 85%.
• Delivered a digital experience platform for deployment to six countries across APAC Project Manager (Systems Remediation) May 2014 – November 2015

Bella Vista

• Working with business stakeholders, the local IT support team and Corporate IT system support teams I implemented an ERP system performance remediation program that addressed a number of major business pain points..
• Optimised the performance of the finance, inventory, logistics and customer ordering system delivering net reduction of over 50% of service incident tickets in six months and improved customer satisfaction.
• Established structured operations and management meetings resulting in better coordination between ANZ IT business and systems support teams located offshore.
• Developed the business case for the replacement of the existing ERP-based order management system with the new Corporate solution for the ANZ business – A$5M proposed budget. Project incorporated into APAC program and.

Sydney, Australia

• Following the successful migration project, Suncorp launched a project to upgrade the corporate finance and purchasing ERP system. For this project I led a team of 8-10 onshore and offshore functional specialists to.
• Developed the test and defects management system and led the test execution team of 12 onshore and offshore, staff, contractors and partners and 25 business people resulting in successful go-live with no critical.

Sydney, Australia

• In 2011 Suncorp launched a project to migrate their corporate finance and procurement system (Oracle e-Business Suite) to an outsourced infrastructure operating model. My role was to manage the processing of the.
• Led the cutover data interface backlog processing teams. Project team of 4 people plus multiple external systems support teams delivered approximately 80 interfaces on schedule.
• Developed and implemented new operational support team tools and processes resulting in improved capability and efficiency.
• Developed risk mitigation plans and the communications package in consultation with business process and systems stakeholders that minimised business disruption during project execution and systems cutover

Marrickville

• MTC were about to embark on a major systems upgrade program with an estimated budget of approximately $3M. My role was to develop a program and project management decision-making methodology and execution framework.
• Developed and implemented a program and project governance and management framework. Gained approval of the Board and Executive Management Teams for the methodology and deployed to the business resulting in faster.
• Developed and gained Board approval for the project business case for the replacement of HR, Payroll and Finance systems. Program budget A$2.8M.
• Recruited specialist business analyst resources and launched two of the strategic projects.
• Restructured the service management function and processes within the IT support team to improve the responsiveness of the team to requests for assistance from the field.

North Sydney

My primary role was to lead a team of functional and technical consultants to deliver Oracle E-Business Suite solutions to small and medium sized businesses and government departments and to provide project management support to these projects.The key project was the delivery of a rapid implementation (10 weeks) of Oracle E-Business Suite (finance and.

Phase 2 of the rollout of the Oracle solution required extensive integration testing of the new solution and the core asset management system for the Resources Division deployment (~500 users).My role was to develop and manage the integration test program. Key activities included:- Lead the functional integration test team- Adapt the existing test strategy.

In 2007 Leighton Contractors launched a project to migrate their core finance and project accounting systems from legacy bespoke systems to Oracle e-Business suite covering finance, project accounting, core HR, payroll for an organisation of over 6000 employees and multiple sites across Australia and New Zealand.My role primarily was to provide the.

As Program Manager my role was to lead the program to implement the new new core business systems across the four major operating business units of the business and the corporate head office. The project team comprised internal business subject matter experts, specialist contractors and service provider and vendor consultants. Total team size approximately.

Tenix Defence was the major business unit of the Tenix group. My role was to develop IT systems policy and plans for the business unit, including identifying opportunities for systems integration and improvement both within the business unit and in conjunction with other business units. I provided recommendations to the Group management teams on policy and.

Manager of Information Technology group for HdH.Group Manager Information Technology (post acquisition of HdH by Boeing Aircraft Corp in 2001)Responsible for IT operations across three sites in Australia.Develop strategic plan for IT.Active participation on parent company IT management committees.Major Achievements:- Network de-integration from Tenix and.

Manage the project delivery team within the Corporate IT group. Proejcts included both technology delivery and applications development.

Project management and engineering design of machinery and cargo control systems for oil tankers and cable laying ships.Project management and engineering design for specialist defence-related projects.

Short Course - Agile Project Management, Information Technology Project Management, High Distinction

A short course delivered in conjunction with IT Masters via the MOOC course delivery model. Topics include: - Agile definition and.

Short Course - Agile Project Management: Scrum Vs Lean, Information Technology Project Management, High Distinction

A short course delivered in conjunction with IT Masters via the MOOC course delivery model. Topics include: - Agile project management.

Dip Pm, Project Management

Experiencial demonstration award of Diploma - 2006

Be, Electrical Engineering

Second class honours

B.Sc, Chemistry