Tim Solberg Email & Phone Number

Seattle, WA, US

• From guiding customers to coaching leaders, I wear many hats as a District Sales & Leadership champion. Across 30+ locations in Iowa & Illinois, I empower our licensee partners to thrive through collaborative sales.
• Providing consultative support and service to Starbucks Licensed Stores (Franchise locations)
• Guide teams to provide great customer experiences while influencing growth across Franchises
• Drive and influence performance by providing licensing partners timely coaching feedback and critical support that builds capability
• Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders, retail operators and business owners
• Increased customer experience ratings by 7%

Stamford, Connecticut, US

• Responsible for building, owning and driving a sales and retention culture across the Spectrum Stores within a large dispersed geographical area. Actively and consistently supports efforts of their teams to engage.
• Empowering managers to create a motivated work environment where employees can excel.
• Sharing subject expertise with sales management, cultivating creativity while expanding their knowledge for personal and professional growth.
• Collaborating cross departmentally with peers, building a culture of success.
• Developing customer relationships in retail setting, delivering a positive company image and a worthwhile experience.
• Invited and participated on the New Hire Onboarding, Sales Training and Reporting regional panel

Richfield, Minnesota, US

• Driving a deep cultural change throughout the region to address and improve morale, performance, environment and results. Working closely with leadership and staff to gear up for their next evolution and ultimate.
• Deliberately guiding the turnaround of attitudes, engagement and results to realize next quarter’s profit increase of more than 20%
• After working with stores, NPS scores increased at least 5%
• Implemented a recognition program, encouraging and identifying outstanding performers, creating a user-friendly system for management to drive accountability and pride across stores

Overland Park, Kansas, US

• Recruited from VZW to build a territory for the Business Channel for the Great Plains Region. During tenure, the focus of leadership team was to change culture, improve under performance and grow the territory. This.
• Drove Business Development for SAAS and traditional telecom products
• Increased SMB productivity in Public Sector, Field and Retail channels (over 200% each channel)
• Created and implemented local "boots on ground training" for all B2B employees in workgroup
• Created 30 “zip code” based territories to help streamline our workforce

Basking Ridge, NJ, US

• The priority while in this role was changing the culture of an under performing team which had ranked bottom 5 out of 264 districts. By the end of my tenure we consistently ranked in the top 10. The key was positioning.
• Drove significant performance increase for the district (from 262 out of 264 to 7th in the nation based corporate score card and rating systems)
• Created, implemented and executed a challenging 6-month training program for future leaders in sales and service. Promoted 48 employees directly and indirectly through training program
• Consistently set the bar for operational KPI performance (P&L)
• Led all district store remodels, openings, updates and relocations
• Successfully opened 2 new locations

Basking Ridge, NJ, US

• Tasked with creating a new role for Verizon. With an 8-member team, we built this role from the ground up, with the team/territory experiencing the fastest growth in the company (2012). The position launched nationally.
• Held leading company rating in 2011 and 2012
• Ranked #1 in Y.O.Y growth in Small Business Management category for the region
• Selected to lead the inaugural SMB program which later launched company-wide
• Introduced SAAS solutions into the retail sector (GTM planning)
• Served as the Oklahoma Domestic Violence Representative for company (Hopeline)

Basking Ridge, NJ, US

• As part of the corporate marketing department, established and maintained relationships while growing sales within the Local Indirect channel and the National Retail channel through development of competitive.
• Developed a highly successful Regional Account Manager Training Program.
• Awarded Best in Class per Door Productivity (out of 96 locations)
• Project Manager for the company’s 4th Quarter Sales Rally (1,200 People and Vendors/Partners)
• Supported major accounts including Best Buy, Target, Walmart, Costco and Sam’s Club
• Best in Class per door productivity in National Retail (4 out of 5 years top 2 in the county)

Basking Ridge, NJ, US

• Spent bulk of time building relationships with big box National Retailers. and focused on training, merchandising and relationship building. Was able to improve territory performance to be one of the top performing in.
• Created library workshops for Smartphone Users (Landed on the company poster and calendar for execution of this program)
• Recipient of numerous performance awards including: Winner’s Circle Honoree (2006); Best in Class per door productivity (out of 21 Locations)
• Supported major accounts including Best Buy, Target, Walmart, Costco and Sam’s’ Club

Basking Ridge, NJ, US

• Winner’s Circle Honoree (2005)
• Responsible for meeting sales objectives

Bachelor Of Arts - Ba, Business/Corporate Communications

Associate’S Degree, Digital Communication And Media/Multimedia