As a Senior Field Technician, I utilise my people and technical skills to make a meaningful and lasting impact, putting smiles on NBN customers’ faces, bringing more possibilities to Australian homes and businesses.

Extensive data cabling in both residential and commercial sectors including testing and fault findingNBN fault finding within the customer premises including the removal of bridge taps, relocation of NTD’s and new installations of copper, fibre and coaxial cabling as requiredExperience with TV antennas, TV wall mounting and concealing of cablesData rack/cabinet building including fitting off patch panelsWireless communication equipment including Ubiquity and Longevity access points and wireless bridgesLeading subcontractors to complete projects on time and in a friendly and courteous mannerConsistent exemplary customer feedback on my business on google reviews: https://g.page/connectmeav/review?iv

Installation and maintenance of the Telstra copper network for phone, ADSL and NBN services.Fault finding using test equipment in an efficient and timely mannerAccessing Telstra exchanges and performing jumpering tasksInterpret schematics and plans for communications cabling routesAssist & lead other technicians with complicated network runsProvide exceptional customer service to all clients, treating people with respect and in a caring mannerExceeding KPI’s and ensuring tickets of work were completed in a punctual timeframeTravel to remote regional areas on a regular basis

Training of teaching staff and students on a wide variety of audio visual software and equipment from early learning centre to VCESourcing and implementing new educational technologies across the collegeInstallation, setup and operating of audio visual equipment in school assemblies, productions, conferences/meetings and classroom environmentHelp desk support provided to teaching staff and students across PC, Mac, iOS and AV devices Maintain and support all audio visual technologies throughout the school.

Setup and operate Audio/Visual Equipment at a range of functions including corporate presentations, school socials, weddings and birthdaysMaintenance of audio visual equipment and lighting including:- Replacing damaged speaker components- Preparing new cables- Checking all equipment complies with OH&S standardsMusic editing for dance/calisthenics clubsMeet with clients to discuss requirements to facilitate their needs

Tech support to students & staff including:- Technical advice regarding IT/Multimedia Equipment- Maintain computer laboratory equipment & environment- Support for desktop computer usersFacilitate loans of faculty equipment (data projects, laptops) including assisting with setup and on call supportManage, plan and implement minor projects within the faculty1st level course advice

Video editing for corporate videos and promotionsManaging the installation and training of a software package developed by The Sponsorship Unit with my assistanceContact with clients regarding projects and software issuesIT support for the company, including software and hardware Company website design and maintenanceWorked with minimal supervision both in the office and at clients offices, both locally and interstateMaintaining client database and using this for marketing purposesGeneral office duties, including phones, filing and mail