Tim Spiegel Email & Phone Number

Reston, Virginia, United States

Sponsored software delivery projects & ensured deliverable quality while managing 11 early-career consultants & mentoring 6+ engagement managers with 0 to 12 years of experience. In addition to supporting these 3-12 month programs, I enabled peers and partner orgs across the Americas, EMEA, and APJ. Some of my favorite achievements include being a part of.

Reston, Virginia, United States

After Clarabridge's acquisition by Qualtrics, the Business consulting role was merged into the existing Technical Account Manager (TAM) roles. During this period, we continued the success and expansion of existing customers while beginning to integrate our teams, products, and culture. Towards the end of this period, I temporarily offloaded my team to.

Reston, Virginia, United States

Managed a team of 6-9 consultants who were responsible for configuring the Clarabridge analytics solution, creating reports to answer client business questions, supporting and training clients, and maintaining artifacts in client environments.

Reston, Virginia, United States

Led a trio of SaaS consultants to ensure value and success across Clarabridge's largest customers by mentoring peer consultants and engagement managers on product best practices, demonstrating long-term strategic configuration practices, satisfying complex client business needs.Additionally, I collaborated internally across departments to implement key.

Reston, Virginia, United States

Used Clarabridge's Customer Experience Analytics (CXA) reporting software, natural language processing (NLP), and artificial intelligence (AI) tools to develop insightful, actionable analysis for Fortune 500 companies. This included traveling between customer sites across the country, including a successful 6-month FTE contract with a major health.

Fairfax, VA

Acted as intermediary/POC for federal agencies, security professionals, selected applicants, and hiring managers to facilitate successful communication, recruitment, and on-boarding. This meant coordinating 30+ cases simultaneously in different stages of hiring progress, offering concise support to all parties, and ancillary tasks like drafting job offers.

Washington D.C. Metro Area

Led a 4-person team to preemptively catch violations of residence policy prior to incidents or Fire Marshall inspection. The role included facilitating community development, education, and compliance as well as a need to practice multicultural competency and respect while in residents’ personal spaces.

Washington D.C. Metro Area

Completed administrative, customer service, data security, and emergency preparedness-related tasks to maintain a smoothly functioning community resource desk. This included representing the GMU community as a first point of contact for students, visitors, and persons outside the university in person, over the phone, and via email.

Mechanicsville, Virginia

Excelled in responsibilities that included planning, leading, and implementing planned & impromptu experiences. I led the 'Pathfinders' youth leadership program with multi-day trips off-site in the open Virginian wilderness, trained new/junior counselors, and adapted to abstract conflicts with campers and staff by staying routinely flexible and creative.

Mechanicsville, Virginia

Bachelor Of Arts (Ba), Conflict Analysis And Resolution, 3.71 Gpa

Activities and Societies: Pi Kappa Phi, Dean's List, Teaching Assistant - Mediation (CONF 425), Student Employee, Dialogue and Difference.

European Studies/Civilization

Activities and Societies: Home-stay program with a local family focusing on deeper cultural immersion.This 4-Month study abroad program in.