Tim Stephenson Email & Phone Number

Omaha, Nebraska, Us

• Oversee North American strategic IT planning, architecture, implementation, transformation, and support as a key executive, eliminating 70% of technical debt.o Migrated the datacenter in just 6 months achieving near zero downtime and reducing operational cost by 10%. o Replaced legacy servers with new builds eliminating 90% of infrastructure technical debt and improved performance by 20%.o Performed a complete rebuild of the customer-facing website, increasing conversion rates by nearly 20%.• Appointed as a key member of the Global Architecture Review board, reviewing 6-8 architecture proposals per month to ensure adherence to best practices.• Directed regional Cyber Security efforts, implementing 3 new security platforms in 9 months while mitigating 5 significant audit findings.• Strengthened Digital Transformation and Innovation by adopting Agile methodologies while shifting from on premise hardware to IaaS and PaaS solutions reducing costs by 10%.• Collaborated with the CEO to establish the departmental budget for its inaugural implementation.• Spearheaded Data retention anonymization and deletion policy and procedures for all departments and platforms, helping prepare the way for ISO 27001 adoption.• Cultivated a high-performance culture within the organization, resulting in a 15% increase in productivity and a 20% reduction in turnover. • Collaborated closely with all department heads on strategic planning initiatives to ensure alignment between corporate goals and outcomes. Successfully drove 5 strategic initiatives to completion.

Boston, Massachusetts, Us

• Developed and managed partnerships with AWS, GCP, Azure CSPs, Rackspace, Wasabi, Equinix, and smaller MSPs, generating an additional $1.5 million in YoY revenue through targeted partnership strategies. • Collaborated with the sales organization to develop and market custom solutions in the FinTech market, resulting in a 15% increase in market share.• Led the technical teams to develop new features, resulting in sales in new markets and adding an initial $200k in revenue through innovative product development.• Guest speaker at technology conferences, increasing lead generation by 300% through engaging presentations and networking.• Enhanced team collaboration through regular communication, goal setting, and performance evaluations, leading to a 20% improvement in project delivery timelines.

Paris, France, Fr

• Collaborated with AWS to establish strategic partnerships, onboard cutting-edge technologies, and promote AWS innovations, increasing AWS adoption by 25% across North America.• Led the migration and closure of Capgemini-owned data centers, reducing operational costs by 30% and improving efficiency.• Built out the Azure CSP practice for North America, retaining $30 million in revenue by implementing strategic initiatives and customer retention programs.• Led multi-nation delivery teams to successful outcomes for 20 clients, achieving an average customer satisfaction score of 9.2/10.• Built successful business cases and analyzed cost structures, optimizing costs and achieving savings of up to 20% per project.• Managed multiple simultaneous projects (datacenter migrations, cloud migrations, modernization, etc.) in up to 10 locations on time and 10-20% under budget.• Assisted the sales team to scope and sell products by designing strategic architectures, technical diagrams, and delivering solution presentations, resulting in over $60M in annual revenue YoY.• Consolidated 8 company acquisitions and migrated operations to the cloud, resulting in savings of $40M over 5 years.

Omaha, Ne, Us

• Worked directly with customers to understand pain points, then collaborated to develop tailored solutions, resulting in a 50% increase in customers.• Solely responsible for developing price models and structures for all new and existing services and solutions, improving pricing accuracy by 30%.• Assessed customer environments and recommended tailored solutions and services for infrastructure and information security, resulting in a 20% reduction in security incidents.• Architected long-term technology solutions to address business needs (configure/price/quote solutions) and technical needs (virtualization/modernization), increasing operational efficiency by 25%.• Cultivate a strong, consultative customer centric environment to achieve 90% customer retention.• Collaborated with clients to develop customized architectural solutions, meeting unique needs and preferences, resulting in a 90% customer retention rate.

Omaha, Nebraska, Us

• Part of the enterprise architecture management strategy committee• Responsible for enterprise capacity planning for Windows, Linux, and Storage platforms• Developed an action plan to address system wide catastrophic performance issues• Produced high-level design strategy and tools to improve overall system interdependency and performance • Designed and implemented full virtual desktop environment for 5,000 users to improve security and manageability

Omaha, Ne, Us

• Managed 19 direct reports and an annual budget of $15 million, achieving a 10% cost saving through strategic resource allocation.• Managed successful data center migration with zero unplanned outages or performance issues, reducing operational costs by 20%.• Modernized BCBSNE infrastructure through early adoption of Virtualization resulting in reduced IT budget by $4 Million annually while increasing IT capabilities and effectiveness.• Developed a highly successful virtual desktop/work-from-home program for the BCBSNE call center staff, increasing employee productivity by 30%.• Successfully implemented Enterprise Service Bus and Data Warehouse, improving data accessibility and processing speed by 40%.• Managed and motivated employees to be productive and engaged in work, resulting in a 20% increase in employee satisfaction.

Omaha, Nebraska, Us

• Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs, resulting in a 25% increase in client retention.• Mentored junior team members to foster professional growth and promote knowledge sharing, improving team performance by 20%.• Directed IT services, counseled executives, and collaborated with senior management on strategic planning, leading to the successful completion of 5 major projects.• Conducted comprehensive assessments of client systems, providing actionable recommendations for improvements and upgrades, resulting in a 30% increase in system efficiency.

Omana (Ne), Nebraska, Us

• Established standard operating procedures for consistent system maintenance across all environments.• Managed vendor relationships, negotiating contracts to optimize pricing while maintaining quality service levels.• Collaborated with stakeholders to define requirements for new IT initiatives, ensuring alignment with organizational objectives.• Provided technical leadership, mentoring junior team members in best practices for systems administration tasks.• Evaluated emerging technologies for potential integration into existing infrastructure, enhancing capabilities while maintaining cost effectiveness.