C Comm Communications is an Authorized Retailer for AT&T• Provided superb customer service resulting in a high level of customer retention• Activated cellular and paging equipment and trouble shoot problems with active devices• Exceptional sales and service on corporate accounts as well as individual and family plans• Tracked inventory levels and inventory control of mobile and paging devices, office supplies, and cellular accessories • Tracked daily, weekly, monthly, and yearly sales reports• Preformed accurate banking duties and nightly deposits• Daily opening and closing responsibilities in multiple store locations• Clerical duties included answering a multiple line phone system, filing, and operation of office equipment• Merchandised store locations with promotional material from AT&T• Bill analysis of customers for AT&T • Created equipment eligibility and sales flyers for existing customers, and sales flyers for potential customers• Corresponded with AT&T Retail Account Executive with our sales and features, as well as with promotions• Ordered merchandise, cellular and paging equipment, cellular accessories, and office supplies• Received and processed payments for customers with cash, checks, and magnetic credit card reader• Handled incoming and outgoing mail, unboxed all merchandise and promotional materials

Sports Depot was a regional sporting goods store based in Winchester, VA. • Provided superb customer service• Coordinated sales of merchandise and special orders• Trained new employees• Tracked daily, weekly, monthly, and yearly sales figures• Handled banking duties, nightly deposits and bad debt collections• Merchandised store displays and front window displays• Daily opening and closing of multiple store locations• Ordered merchandise from Oakley, Adidas, Nike, Reebok, New Era, Zephyr, Everlast, and others• Handled defective returns of merchandise • Tracked inventory, inventory control of store merchandise, clothing apparel, shoes, and sports equipment