Tim Talbott Email & Phone Number

Cookeville, Tennessee, United States

I would like to take a moment to introduce myself to the pool/spa owners in Cookeville and the surrounding areas. My name is Tim Talbott, I am the former owner of SGT Pool Professional (located in Phoenix, AZ), and now the new owner of TN Pool Guys. I have owned multiple businesses so I understand the value of building your brand with honesty and integrity.After being a service tech for a year I realized most pool companies overcharge and under-perform. In 2015 I decided to take the leap and open my first pool cleaning and repair company. My goal was, and still is, to provide a quality service at a FAIR price!!! I want my company to be a leader, in the pool community, within the Cookeville area. In my experience anybody can be a pool man/woman, but not every one can be a pool professional. We are, and always will be, 100% pool professionals.MY PROMISE1. I will always be open and honest to my customers, my employees & my community!2. I will never try to sell you something you do not need, when there is a better solution!3. If at any time you are not happy I will personally make sure we make it right!4. I will always be available. My cell phone is on 24 hours a day 7 days a week. 5. We treat every customer's family, home/property, neighbors/neighborhood with the utmost respect.We are very excited to be moving to the area and look forward to being a big part of the community. Tim Tabott(Owner/Operator)

Spokane, Washington, United States

Coeur D Alene, Idaho

Collaborate and/or resolving complex Cardmembers inquiries while empowering Advisors to use soft skills to build confidence in their conversation. Providing high level customer service by doing the right thing and putting people first. Resulting in above average Customer Surveys (2019 Take rate – 18.9%, Courtesy - 95.6%, Knowledge – 94.1%, Resolve Rate – 94.7%) Building relationships across departments to provide a consistent message while strengthening our brand recognition.Reviewing calls for areas of opportunities to identify behaviors that could be adjusted to provide an overall positive cardmember experience

Phoenix, Arizona Area

SGT Pool Professionals, LLC, works with commercial and residential pool and spa systems. We service the Phoenix, Glendale, Peoria metro valley area. Throughout our many years of experience servicing commercial and residential pools and spas, we've learned that many systems have very specific needs. Because of this, we've developed service and maintenance plans that are designed to cater to these unique demands.When you work with any of our professional staff, you will work one-on-one with an expert repair or service technician. We will learn exactly what your needs are, whether it is maintenance, a re-build, or a totally new system, and we provide you with the best solution. We believe that no job is too small and pride ourselves in our ability to stay within our clients' budgets and deliver our services in a timely manner.

Greater Denver Area

Achieve operational goals through effective oversight of regional operational programs and initiatives. Conduct in-store market training sessions in support of new products, new programs, new procedures. Audit 24 franchise locations for brand consistency and operational excellence. Successful identify key opportunities in local store marketing to move assigned stores from a 13/52 ranking to #1 in COMPS over 2012. Evaluate, develop and implement a comprehensive action plan for store exceeding industry COGS standards. Builds respected and trusting business relationships with Franchisee. Provides business consulting on convenience retail solutions to the franchisee to maximize growth and profitability.

3020 Floyd Ave Suite 103

Edible Arrangements® has a fresh fruit bouquet to make any occasion special - from birthdays, anniversaries and congratulations to business events and client gifts. Our bouquets are made fresh with premium fruit arranged in a variety of stunning displays. Customers can visit one of our 1059 stores worldwide, order online or via phone. Each bouquet can be complemented with chocolate dipped fruit including dipped strawberries, dipped pineapple daisies, dipped banana slices, dipped Granny Smith apple wedges and more! Make every occasion special with Edible Arrangements®.

District Manager (San Diego)Oversee a group of five franchise stores with $2.5-$3 million in revenue.Work with store operators and/or franchisees to develop, update and execute annual budgets and business plans.Monitor all aspects of store operations, providing advice, coaching and assistance to store management.Ensure key processes are in place through store visits, store and staff evaluations and data analysis.Promote efficiency to maximize store profitability.Franchise Consultant/Trainer100% Travel Facilitate corporate directive trainer initiatives to support west coast market franchisees. Responsible for ensuring that training sessions are delivered in a high quality manner with cross-functional audience.Report program effectiveness and status of training delivery & performance results to the Executive VP of Operations.Assist in the developing the learning culture by serving as an adviser to new & existing franchisees.Conduct quarterly QAR (Quality Assurance Reviews) to implement improvements which will increase customer satisfaction and reduce operational cost. Assist in developing, facilitating, and managing quality assurance activities, including interactions with external clients, vendors, third parties involved in quality assurance.

Provide soft skills/technical training, agency consulting, and management skills development to new internal/external clients through side-by-side call monitoring and quality evaluation techniques. Coordinate with Director of Operations, Operation Managers, Call Center Supervisors and Senior Management (weekly) to determine reinforcement needs company wide.Coordinate with Human Resource and Call Center Operations for recruiting needs. To include: Screening, interviewing, follow-ups, status reporting, benefits training, personal files, conflict management, and management skills development. Developing and training new curriculum to increase productivity and ensure associates perform within compliance standard set forth by TSYS and the Federal Government standard guidelines.Perform semi-annual, office-wide, compliance testing.Train and develop supervisor as related to implementation of individual coaching and development of associates; including proper delivery of coaching strategies and assessment tools.Responsible for carrying out other duties as assigned by Director of Operation; to include (but not limited to) supervision of call center associates, quality monitoring and reporting, recruiting & monthly/semi-annually/annually employee reviews.

Assist Training Managers with preparing presentation, benefits packages, assessment packages, new associate reporting, Federal and State paperwork.Weekly meetings with Human Resource staff and Operations Managers to develop and schedule training courses, personal files, and discuss performance for existing new associates.Perform general office duties to include: Development of training materials, Word Processing, new hire data entry, personal compliance filing, confidential material copying, weekly inventory assessment, assist in planning and executing companywide activities, programs and special events.

Successful management in client financial portfolios by utilizing marketing analytics reports. Insuring clients financial objectives were met through comprehensive financial analysis of income, spending, savings and development and implementing a financial plan.