Tim V. Email & Phone Number

Bozeman, Mt

• Implement and support cutting edge technologies • Support and maintain county-wide network• Ensure maximum availability and reliability of McAfee ePolicy Orchestrator 4.6• Adeptly oversee monthly updates of Windows 2008 and 2003 servers • Implement Netmotion Mobility 10 server to allow county laptops access to internal network and apply dual authentication to Sheriffs MDT’s to be compliant with CJIS• Expertly install Netmotion Locality to track cellular and broadband signal strength • Apply McAfee Endpoint encryption to laptops• Install and maintain HP System Insight Management to monitor server• Currently developing a Network Access Policy to help secure the county network• Ensure daily user support requests receive rapid response • Collaborate with third party venders to support application such as JustWare, XJail

Ann Arbor, Mi

Planed, designed, implemented, documented, and maintained the organization’s computer systems and associated security.Provided long-range planning and budgeting for the network, coordinated with management staff on network hardware, software, and system needs, daily operation and maintenance of the network, troubleshooting and testing, as well as protection of the organization’s computer and information assets.• Ensured maximum availability and reliability: Local and wide area networks, frame relay communications, mail server and services, firewall and anti-virus security, internet connectivity and services, and windows servers• Provided on-going network management functions to include configuration, security, optimization, capacity planning, system recovery, and performance tuning• Launched SolwarWinds Network Performance Monitor and Server and Application Monitor software to replace the outdated monitoring software• Replaced switches in data closets within all county buildings• Implemented LynxGuide System Server, a duress and notification system• Created a more secure wireless infrastructure system• Installed and updated Panasonic surveillance system for the County Jail• Re-subnetted county I.T. building

Southfield, Mi

Provided network and desktop computer support to 110 on-site users, and extended support to 1100 users in firm.Responsible for the installation, support, and maintenance on Windows Servers 2003 and 2008 environment. Supported Cisco networks and Citrix. Co-led the customer service and documentation support team.• On-call 24/7• Represented off-site director• Spear-headed the move of server infrastructure to a new domain• Independently completed migration of 130 laptops to new domain and upgraded them from Windows XP to Windows Vista• Orchestrated migration of 60 printers to new domain with name changes and new IP addresses• Dell certified to troubleshoot and resolve complex customer issues

Farmington Hills, Mi

Provided network and desktop computer support to 300 users.Provided support of installed local area and remote networks, to include installation and configuration of new network hardware, software, peripherals and wiring. Performed troubleshooting and diagnosis of network problems and issues. Trained users in the appropriate use of technology resources. Performed analysis of network needs and contributed to the design of network architecture and integration and installation. Provided support of desktop computers. Monitored SPAM and release messages.• Co-Led the project to upgrading 50 workstations from Windows NT to Windows XP• Served as a core team member in the upgrade of Microsoft Exchange 5.5 to 2003. (This took place over 7 weeks and impacted 300 users)• Increased user knowledge of Microsoft Outlook by developing job aids to assist in the connection and set-up of user accounts• Traveled to off-site locations to assist in special projects such as the installation of a Cisco phone system• Formally recognized by senior management for highly professional and adroit performance in a complex technological environment