Tim Van Rumst Email & Phone Number

Zwijndrecht

- Manage a portfolio of customers with European responsibility for INEOS Oxides Alkoxylation business.- Build strong long-term relationships with key customers, and get an in depth insight in their business and applications.- Provide timely, accurate and detailed price offers to customers in Europe to assist the sales process; take the lead in daily negotiations in agreement with Business guidelines.- Gather market intelligence and pricing trends, in order to understand the latest market trends and competitor behaviour; communicate and discuss market input with the Business Management and broader Sales team- Contract management for the portfolio, by understanding volume needs from the customers and provide input to the Supply Chain team. Negotiate volumes internally and with the customer in order to obtain the most efficient planning. Follow up and adjust contractual off-takes with the customers on monthly base.- Negotiate existing and new contracts with customers, with the aim to implement transparent agreements and capture the best possible value for the company.- Identify new market opportunities for sales, and be the driving force to lead the development between internal teams (R&D, Business, Supply Chain) and the customer.- Act as focal point of contact towards the customers in case of supply issues or complaints; understand the customer requirements and translate into a suitable solution to satisfy the customer needs.- Update the internal systems to track the customer forecast, to follow up complaints management and to enter meeting reports and prices

Zwijndrecht, Belgium

- Daily responsibility for the Supply Chain planning of INEOS Oxides Alkoxylation business (120+ products, batch process, including tolling).- Collaborate with the Business & Product Management to prepare and fix an annual plan for a complex and multi-site business model.- Translate the annual plan into a monthly & daily planning, by taking into account both customer needs and internal restrictions.- Interact with the Sales & Customer Service team, to have a full understanding of short and longer-term needs of our customers.- Lead the coordination with Operations, and understand the latest manufacturing updates to ensure the planning is up to date on daily base.- Ensure an efficient operation of internal drumming and flaking activities, and keep track of stock targets.- Prepare a shutdown planning on annual base, with the aim to bridge a longer period of manufacturing downtime and continue the supply to our customer base.- Coordinate internal and external raw material flows, and translate the raw material needs into a solid forecast and timely income of goods.- Lead investigator and coordinator for all complaints related to INEOS Oxides Alkoxylation business.

Zwijndrecht, Belgium

- Order to cash flow for a portfolio of customers in Belgium, Luxembourg and France.- Order processing into SAP, by taking into account the guidelines on pricing and availability.- Interact with the customers to confirm orders and follow up on in time delivery of the goods.- Highlight and discuss supply issues or delays with Sales, Logistics and Supply Chain in order to find the best possible solution to ensure the service level towards our customer base.- Follow up payment behaviour of the customers and chase late payments.- Handle complaints from customers and provide complete input to Supply Chain in order to find root causes and corrective actions.- Keep track of the haulier performance in my region.

Master'S Degree, Vergelijkende Moderne Letterkunde

Bachelor'S Degree, Taal- En Letterkunde: Nederlands-Duits