Tim Vanderwerf Email & Phone Number

Caledonia, Michigan, United States

• Resolve technology-related issues from teachers, administrative staff, and students, ensuring timely and effective resolutions through our Web help desk ticketing system.
• Install, configure, and maintain hardware and software, including desktops, laptops, projectors, Chromebooks, and educational software, utilizing computer imaging technologies.
• Manage user accounts and permissions within the district’s network using Windows Active Directory and Google Admin Console.
• Setup and maintain Chromebooks, including hardware repairs and software troubleshooting.
• Troubleshoot network issues, including Wi-Fi connectivity and bandwidth problems.

Grand Rapids, Michigan, United States

• Data Erasure:
• Execute secure data erasure procedures on Chromebooks, ensuring the complete removal of sensitive information.Device Testing:
• Conduct rigorous testing of devices to verify proper functionality and performance.Physical Component Revisions:
• Thoroughly inspect and revise physical components, addressing any non-functioning parts or damages.Cleaning Devices:
• Clean and sanitize devices to meet established cleanliness standards.

Comstock Park, Michigan, United States

• Employee Management:
• Proficiently managed employee-related functions including scheduling, accountability, time tracking, and payroll administration.Human Resource Management:
• Spearheaded Human Resource management responsibilities, overseeing company policies and procedures, conducting interviews, facilitating hiring processes, and managing disciplinary actions when necessary.Account.
• Successfully handled account management tasks, including quoting, setting up and maintaining accounts, as well as renewing contracts.Miscellaneous:
• Led the seamless on-boarding of over 100 employees to a new phone and computer software named Swept.
• Exhibited versatility by answering phones and providing support for various miscellaneous tasks.

Comstock Park, Michigan, United States

• Employee Management – scheduling, accountability, time tracking, and payroll
• Human Resource Management – implement and carry-out company policies & procedures, interviewing, hiring, and disciplinary action
• Assist with Account Management – quoting, setting up & maintaining accounts, and renewing contracts
• Miscellaneous – answer phones and assist with other various office administrative tasks as needed

Comstock Park, Michigan, United States

• Serviced customers – greeted them, answered questions & phone calls, made suggestions
• Maintained cleanliness and organization of store – stocked & faced shelves, inventory management, broke down cardboard, set up/tore down displays

Grand Rapids, Michigan, United States

• Cashiered – scanned & bagged items, processed cash & card payments, used cash drawer
• Serviced customers – answered questions, made suggestions, resolved issues and complaints
• Maintained cleanliness and organization of front-end – organized shelves and displays, cleaned & disinfected belts & lanes