Tim Mize Email & Phone Number

Lancaster, Pa, Us

• Manager/Administrator of Enterprise Salesforce CRM, Lightning/Classic, Sales Cloud, FinancialForce/Certinia, Service Cloud for 90+ users with 520K contacts in a higher education environment • Perform daily Salesforce Administration tasks such as User Management, New User and Profile setup, Sharing and Security settings creation/updates, data management/data loading of partner data, creation/customization of Objects and Fields and Permission sets • Customize the Salesforce environment using declarative tools like Flow Builder, Page Layouts, Lightning Record Pages and Validation Rules/Permission Sets. • Modification via programmatic tools like Apex, Flow Builder, Lightning Components and Visual Force to automate processes and enforce data dependability. Also includes the conversion of Process Builder automation to Flow Builder automation • Expertise with Salesforce Lightning, Lightning App Builder, Lightning Record Pages, and Lightning App Development• Responsible for developing, supporting and troubleshooting data management for the creation and performance of dashboards, reports and object views • Strong problem-solving skills to include the ability to troubleshoot issues in Salesforce configurations, customizations, and integrations• Develop custom integrations with other technologies to include Marketo, 360 SMS, Regal cloud contact center and Bulk Object Field Creator (BOFC)• Proficient in MS Office/365, Google Docs and Adobe PDF to create, prepare and update user documentation, step-by-step process documentation and system requirements throughout the partner life cycle• Provide Administration and Support of other CRMs for Partner systems (HubSpot, 5x certified, and Slate) • Adhere to and enforce the appropriate information security policies based on the sensitivity of company data • Report security-related issues/reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the system

Exton, Pa

• Manager/Admin of Salesforce CRM Lightning/Classic with 80K+ combined leads and contacts• Managed HubSpot CRM and marketing automation processes.• Led team of sales and management in total adoption of Lightning platform and Sales Cloud from Classic environment • Ongoing management and customization of Sales Cloud, email marketing campaigns, reporting and dashboards, security, workflows and process builder as needed for business processes• Use of data wizard and data loader on an ongoing basis for importing new leads/contacts to org scheduled backups and lead/contact/opportunity/account cleaning and backup• Skilled in integration of third-party applications such as QuotePDF, HubSpot, Conversica AI and more for use by sales and management• Manage HubSpot CRM Marketing Automation and integration with Salesforce and web site landing pages and forms; includes lead/contact, account management, and email marketing campaigns, drip campaigns and nurturing of leads syncing to Salesforce automatically• Developed and Administered lead scoring processes for MQLs• Managed and updated email campaigns for effectiveness.• Monitor and maintain data quality in HubSpot/Salesforce.• Implement and maintain Conversica AI with creation of conversations and lead imports with reporting inside Salesforce• Manage company branding along with the creation of all advertising collateral for website, social media accounts, email, and newsletters• Produce marketing analytics for web site traffic utilizing Google Analytics, Google Data Studio and SEMrush• Produce reporting on sales and marketing inside Salesforce with Reports and Dashboards on a daily basis along with monthly presentations • Manage outsourced SEO team for site optimization and effective blog publication• Initiate company’s webinar marketing program from conception to final production

Lancaster, Pennsylvania Area

• Meet client business needs for all aspects of advertising to include trade show booths, newsletters, online email campaigns, social media management, corporate and B2B websites, letterhead, flyers, brochures, magazines, books, and photo retouching• Creation of CMS/HTML and E-commerce sites with SEO and ongoing SEO promotion• Manage co-ordination of printing and press checks• Estimating and client interaction for projects with contracts

East Petersburg, Pa

• Manage creative team responsible for magazine and book publications• Responsible for scheduling team members and related projects to meet publishing deadlines• Manage all aspects of magazine and book design, internet sites, e-commerce setup, digital photography, corporate collateral materials, magazine and newspaper advertisements, trade show booth graphics, and direct mail campaign materials

Lacaster, Pa

• Manage client advertising projects from initial concept to final product• Projects encompass internet/ intranet sites, e-commerce, corporate collateral materials, trade show booth graphics, large format layouts, brochures, and direct mail campaign materials• Experienced in job estimating, photo direction and setup of internet site servers for hosting purposes

Pa

• Graphic design positions at AlphaGraphics, QRS Incorporated and Inventure Group• Experience in graphic design, photo retouching and prepress• Received best of print honors from printing guild for Wal-Mart store shelf-talkers.

Camp Lejeune, Nc

• Four years active service, four years inactive service, Honorable Discharge• Self-management in installation and removal of telephone equipment• Good Conduct Medal and South East Asia Medal