Responsibilities:- Sales Enablement: onboarding, ongoing training, and Certifications- Sales technology procurement and acquisition - Sales technology vendor relationship management Highlights:- Managed approx. 400k in annual Sales technology budget- Enabled a global Sales team of 100 QBSRs, and 60 SDRs across US/EMEA/APAC- Helped to build out the first Sales Operations team- Managed SalesForce integration and implementation of New Voice Media (telephony systems integration platform) for 120 Sales Reps across US/UK/DE regions

Responsibilities:- Global Sales Engineering- Global Sales Training- Global Sales TechnologyHighlights:- Hired and managed a team of 15 Sales Engineers, and three managers- Created a global sales technology stack, and procurement plan- Created/implemented a global Sales Certification plan- Reported directly to the CRO, as a member of Sales Leadership Team- Implemented Sales Engineering revenue contribution tracking via SalesForce - Project managed the procurement, and SalesForce integration, of Callidus Cloud (Enterprise Sales compensation platform) saving ChannelAdvisor an estimated $100,000+ /year in both time and sales compensation errors

Responsibilities:- Global Sales Engineering- Global Sales TrainingHighlights:- Architected and managed SalesForce ticketing system, handling 1000+ cases/year- Created SalesForce case management view for Sales Engineers- Managed career development for a team of 12 Sales Engineers, and 2 managers- Ensured productivity growth for 140 global Sales reps- Reported directly, and was a key influencer, to the CRO- Built out the first EMEA Sales Engineering team- Contributed to 100+ MM in Revenue, enabling a successful IPO in 2013

Responsibilities:- US Sales Engineering- US Sales TrainingHighlights:- Created the first Sales Engineering team at ChannelAdvisor- Managed Career Development for 8 Sales Engineers- Supported a team of 100 Sales Reps, ensuring accurate product knowledge, and increasing their ability to acquire new customers

Responsibilities/highlights:- First Senior Sales Engineer at ChannelAdvisor- Supported 50 QBSRs with product/integration questions and demonstrations - Provided product training to the US Sales team

Responsibilities/highlights:- Solely supported a team of 40 QBSRs for the first year in this position- Delivered product demonstrations, ecommerce strategy, and data integration options- Liaised with Product management and Engineering to solve for technical roadblocks- Responsible for removing all technical roadblocks from deals

Responsibilities/highlights:- Built Digital marketing campaigns, and drove account strategy for 10 Enterprise customers, including: J&R.com, BuyDig.com, and MusiciansFriend.com- Collaborated with product management to improve Digital Marketing offerings - trained and guided Channel Analyst team

Responsibilities/highlights:- Managing campaigns for marketplaces clients, notably WhirlPool Corp.- Consulting on eBay best practices with clients- HTML design work (for eBay listings)- Chosen to be a part of the first Comparison Shopping team at ChannelAdvisor

Responsibilities/highlights:- Customer satisfaction for 300+ internal customers across 3 offices- Hired and managed a staff of 4 remote technicians- Procurement of Help Desk Software- Created and documented all Help Desk processes

Responsibilities/highlights:- Server and workstation support (both hardware and software)- VOIP support for Internal telecommuters (Atlanta, Cary, and Virginia offices)- Software Support for the Atlanta office (headquarters)- Software/Hardware/Printer support for Cary office- Data backup and recovery of network data

Responsibilities/highlights:- hired for architectural externship from VA Tech- hired on full time after graduating in 2000- Architectural drawing using autocad