Tim Webster Email & Phone Number

San Francisco, CA, US

Portfolio maximization and opportunity analysisAccount management, business planning, and administrationNew business acquisitionInternal and external collaboration opportunitiesClient and industry engagement

San Francisco, California, United States

Base Operational Manager, driving performance! results focused and detailing the daily Inflight metrics - Including turn compliance and NPSMaximized performance by monitoring daily activities and mentoring team members.NPS champion, training, developing, encouraging, and motivating positive adoption of NPS, driving change for Inflight sub-drivers of.

San Francisco Bay Area

• This role is specialized in the supervision, training, and development of new flight attendants joining United Airlines.
• Performance: Partnered with Labor Relations, Corporate Security, HR & other internal audit teams to conduct detailed and fair investigations from start-to-end in accordance with the Flight Attendant Union contract.
• Onboarding: Overseeing the onboarding and professional development of over 600 new hire flight attendants to proficiency.
• Administrative: Maintained accurate employee physical & electronic work histories and verified general documentation pertaining to leaves of absences, status changes, personal emergencies, etc.
• Maintained FA qualifications on Boeing (737, 757, 767, 777, 787) & Airbus (319 & 320) fleet

San Francisco

• In this position, I managed a team of Flight Attendants. I was involved in the contractual harmonization of both United Airlines and Continental Airlines as the two airlines merged.
• Serve as point-person in domicile for Flight Attendants (FAs) on company policies, aircraft operating procedures, service & appearance standards & general administrative matters.
• Partner with station departments and Crew Scheduling to ensure flights have what they need prior to departure.
• Advocate on-time departure goals by conducting planeside briefings with FAs pre-departure.

Auckland

Resolved passenger situations during flights involving disorderly passengers and medical emergencies.Ensured aircraft and passenger compliance with policies, procedures, regulations, and safety guidance.Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.Attended workshops and training in customer service.

San Francisco Bay Area

Managed administrative logistics of events planning, event booking, and event promotions.Coordinated the full event life cycle of concurrent events, overseeing multiple production areas including budgeting and resourcingEvaluated existing plans, processes, and events planning services to identify opportunities for improvement.Negotiated contracts, and.

Brisbane, Australia

I was responsible for providing operational support to department managers, ensuring smooth and efficient operations. From overseeing daily shifts at the Front Desk, Concierge and the telecommunications centre (AYS) to monitored room inventory and working closely with the Revenue Management team to maximize revenue. In short, I managed the hotel operations.

Hotel Management, Hotel Management

Swiss International Hotel Management IHTTI Switzerland, Pacific International Hotel Management School (PIHMS) Diploma in Advanced.

Education record

Activities and Societies: Rowing