Tim Wells Email & Phone Number

Stockport, England, United Kingdom

Solihull, England, United Kingdom

Delivering a wide variety of R&D and customer focused projects. Starting with a London Market solution, moving onto individual customer projects in areas of new products, finance, compliance and MI and cumulating in the delivery of a new broking platform.• Trusted advisor for finance, industry compliance and MI.• Addressed and resolved the operational inefficiencies in a legacy broking system securing continuity of contracts and winning new customers.• Secured services revenue through defining and implementing a large range of customer projects including MI, premium finance and ecommerce solutions.• Streamlined the premium finance offering through collaboration with premium finance providers, designing and delivering a centralised hub integrated to all the group’s assets.• Product Owner for the delivery of a new digital insurance platform to secure the future of multiple broker legacy systems; initially working in the finance and compliance area, mentoring colleagues whilst providing SME across multiple teams. Seconded as a product owner to resolve design and delivery issues in other teams.• Worked closely with product manager to improve delivery and reduce costs by implementing PI planning and cross functional scrum teams.

Solihull, England, United Kingdom

Joined the account management team to develop 20 of the key broking accounts• Constantly exceeded sales targets.• Improved the consultancy approach of role via the introduction of user forums, customer led development and enhancing the use of existing software.Moved to Sales Support role focusing on the development of customer accounts for niche commercial trading in the B2B and B2C space. • Role extended into the project management and implementation of the solutions providing continuity and successful change control.• Constantly exceeded sales targets and introduced risk and reward models resulting in longer term revenue streams and improved customer engagement.

Marlow, England, United Kingdom

Progressed from an implementation role to a consultant and then into sales and account management• Started in the Implementation team providing consultancy and training.• Collaborated with the design team to develop solutions that met the business needs of the customers specifically around London Market, currency processing and tax requirements.• Achieved SME status in areas of finance and London Market.• Trusted advisor for the sales team to provide solution validation.• Joined account management team tasked with the transfer of customers from in-house IT to MSP, resulting in the company’s reoccurring revenue reaching 75% of its annual income.• Progressed to managing the corporate user base including HSBC and Aon and increased annual revenue in these accounts from 1.5 to circa 3 million in the space of 5 years. • Appointed business development manager for corporate sales managing and mentoring staff to continue growth of the strategic accounts.