Head Of Customer Support
CurrentCustomer Support• Structure and organize the Customer Support Team• Provide First-Level-Support• Constantly Improvement of Support Quality, Processes and Interoperability among DepartmentsProject Management• Realize Customers projects • Provide Software Training• Consult in the field of 3D Geodata • Application Manager (Geodatainfrastructure, IT resources, Client -Server relationship)Interdisciplinary Competences• Represent the Project Team in Sales, Product Management & Development• Sales Team Support in Technical Demonstrations, Q&A• Support Marketing Team in content creation