PROFESSIONAL EXPERIENCE Dec , 2007 - June 2012 Retail Sales Consultant for AT&T Mobility ( San Ramon, CA ) • Provide excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism. • Meet sales objectives for wireless phone, TV and Internet services by engaging customers through products demonstrations. • Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. • Manage a cash drawer and daily deposits of funds • Maintain excellent store appearance, including store opening and closing procedures.Jun , 2006 - Dec , 2007 Account Executive for Wilmington Finance ( Livermore, CA ) • Prospected and solicited brokers to generate mortgage sales within the broker community. • Consistently maintained broker relationships through daily pipeline management. • Reviewed potential loans and recommended appropriate products that correspond to client's needs and goals.• Provided training through office presentations to market WNF products.Apr , 2004 - Jun , 2006 Broker Coordinator for Wilmington Finance ( Livermore, CA ) • Communication liaison between wholesale account executive and inside operations. • Provided personal service to meet required deadlines, goals and investor requirements. • Consistently led department in highest number of funded loans per quarter. Sep , 2002 - Mar , 2004 Loan Consultant for E-Loan Inc. ( Pleasanton, CA ) • Duties included quick analysis, calculation and reconfiguration of loan details to borrowers for approval, underwriting, closing and funding of loans. • Extensive problem solving, condition satisfaction and understating of underwriting guidelines to ensure approval and funding. • Managed 75-100 potential borrowers in an active pipeline.Specialties: Proficient in Microsoft Word,Excel,Power Point,Microsoft Outlook, Empower,Calax Point System,Data Trac.Sales and Marketing: Inside Sales,Outside Sales,Sales consulting,Sales Marketing,and telemarketing. Banking &Finance: Credit,finance,investor relations,loan processing and underwriting. Customer Service: Customer Service Rep,customer service sales and customer service trainer.