Tim Whitehead Email & Phone Number

San Mateo, Ca, Us

San Francisco Bay Area

Visit various client sites to complete scope of work to client satisfaction. Various scopes include, but are not limited to, Deskside Support, reimage devices, equipment moves, troubleshooting devices.

Bay Area Community Health Fremont, Ca

San Francisco Bay Area

San Francisco Bay Area

troubleshooting and merchandising client displays in retail electronics stores

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

Pick up and deliver customer orders from merchants in a safe and expedient manner using a motor vehicle. Always putting the customer experience first and foremost so that I help build a strong customer base for the company.

San Leandro Sales And Service

 Maintains product on store racks, shelves, displays, and coolers by identifying replenishment needs (coverage area of 250 miles per week). Transporting product between backroom and display floor with manual equipment (utilization of pallet jack, hand truck)  Utilizing hand tools; replenishing, facing, and rotating product; building, changing, and taking down product displays maintaining company specifications for display. Increasing sales and customer interest by 10% year over year. Maintaining signage; cleaning product space; and securing damaged or defective product. Manage backroom by organizing and consolidating back stock.  Evaluating and processing damaged or defective products.  Operating powered equipment (standing forklift, powered pallet jack).  Maintain areas of responsibility in designated accounts by communicating status and concerns to store and company personnel.  Identifying and reporting unsafe working conditions; attending and completing company training and certifications. Including OSHA Standard Training and Master Merchandiser.  Adhere to company and store policies on backroom, display floor, replenishment, and safety standards.  Following applicable local, state, and federal laws as it pertains to safety, hazards and liability. Utilizing a mobile device to send pertinent inventory and replenishment reports to management and sales teams. Drove over 5,000 miles per year in maintaining relationships with retail vendors and area stores.

 Responsible for providing an end user defect exchange service for electronic units in the field. Trained new employees on best practices and maintained client standards.  Motivated team members to achieve monthly sales goals; increase of 15% year over year goals.  Set expectations on attendance, customer service, and sales goals on a monthly basis. Maintained quality customer relations with all customers (100+ per week).

Responsible for maintaining replenishment, pricing, and signage of the Home Improvement, Sporting Goods, Hand Tools, Power Tools, Electronics, Appliances Departments, build displays according to Monthly Sales Planner, assist Home Improvement ASM in driving sales goals for associates within the department, supervised two associates who were direct reports to me and indirectly supervised all associates within the store.

Bachelor Of Science - Bs, Information Technology

Bachelor Of Science - Bs, Computer Software And Media Applications

Associate Of Arts And Sciences (Aas), Network And System Administration/Administrator

General Studies