• Built and led the first in-house engineering team of 6, interviewing and hiring remote team members across web, mobile, and database disciplines, successfully enabling unprecedented levels of responsiveness to customer needs.• Served as a player/coach, dedicating over 50% of the time to contributing as Lead Software Architect and Developer.• Held regular 1:1s and check-ins to unblock team members, mentor, and foster a culture of continuous learning and improvement.• Managed full project lifecycles, delivering three new web and mobile products, a partner integration API, and over 250 enhancements to the existing SaaS product, doubling market reach and increasing customer retention.• Boosted engineering velocity by 300% and eliminated post-deployment issues by implementing source control, CI/CD, and change management procedures, resulting in faster product releases and fewer customer-reported issues.• Enhanced product reliability by improving uptime and resolving issues that caused weekly unresponsiveness, quadrupled the speed of critical integrations, improving overall system performance and throughput.

• Collaborated with an offshore team to manage product enhancements and ensure timely delivery, effectively bridging communication between teams and driving successful project outcomes.• Diagnosed and resolved critical issues in legacy APIs that managed data from timeclock devices in the field, significantly improving system reliability and restoring confidence within the sales team.

• Pioneered the role at Infinite Blue by establishing sales engineering processes and best practices, improving sales engagements.• Developed and tested scripts for creating Docker images for the legacy SaaS platform, streamlining the process of creating and modifying demo environments.

• Developed automation scripts at that enabled the creation of highly tailored demo environments, reducing demo preparation time by over 90%.• Launched an internal blog to share custom demos, tools, and tips, enhancing collaboration and knowledge sharing across a global Sales Engineering team.

• Continuously enhanced development skills and expanded technical knowledge by building custom demos, extensions, and integrations across various technologies, staying ahead of industry trends.

• Achieved an 80%-win rate for qualified opportunities by gathering customer requirements during discovery calls and leveraging engineering skills to develop custom demos that directly addressed business needs.

Welcomed back to contribute to a highly productive development team responsible for software development projects.

Delivered custom web, software, and integration solutions as part of a cross-functional development team.