Utilising my extensive experience in technological change programmes in my concurrent roles as IT Director at The Evolution Group, and Founder and Owner of Optimise Ltd Guernsey. Two distinct and separate companies working in synergy. I’m proud to be involved with both.

Working with a range of clients, leaning on my 20 years of technical leadership & practical expertise to provide them with quality solutions and practical advice.

Senior Manager – Cloud Technology & Infrastructure Services Team – Specsavers IT CTO May 2018 - Present • Following a Specsavers Technology Organisational Restructure in March 2018 – I was tasked with the formation, management and development of the Cloud Technology Team• Primary objective was to produce a team of ‘Experts’ capable of becoming the trusted advisors to the Business and Technology Teams alike in the arena of Cloud Technology, Networking, Identity Management & End user compute• Embarked on an extensive training programme for the SME’s, engaging with Microsoft, Amazon & Cisco ensuring that a certification paths for all disciplines where defined to lead to the highest-level professional qualification (MSCE, CCNP, AWS Advanced Architect)• Tasked with the management of all external and internal communication with our Technology partners, business stakeholders ensuring at all times our expertise and experience is publicised, putting the team front and centre of design & delivery decisions• Challenged to lead a highly technical team ensuring my own technical understanding of Cloud & Network Technology is of a level to be able to translate and represent the team’s capabilities to a none technical customer (Currently Studying for AWS Architect Certification)• Working closely with the Business Portfolio Managers to ensure technology roadmaps and ‘disruptors’ are communicated in a timely fashion advising as to application of new technology• Accountable for the day to day management of the Cloud Technology cost centre and budget (1.9M)• Accountable for all team performance measures

Reporting to the Director of IT Digital and Corporate and accountable for the leadership of a global virtual and co-opted team with the remit of delivering strategic digital enablement projects.To build an environment capable of supporting a fully connected, collaborative and digitally enabled workforce the appropriate underlying network and supporting services need to delivered in line strategic requirements and ahead of proposed use. To provide innovative approaches to project delivery, resourcing and the strong negotiation skills are essential to ensuring appropriate buy-in from budget holders, co-opted teams and key stakeholders.

Technology Change Team Manager – Specsavers CTO Team Dec 2014 – To Present•Recruited by Head of Global Technology to define structure and processes of the newly formed Technology Change team post Organisational Effectiveness programme that saw the demarcation of run and change functions.•Implemented ridged engagement policy, introducing strict change compliance, risk mitigation procedures and PIR to drive down failed changes and operational impact. •Oversee and lead a developed, engaged and enabled team of 25 technical and project personnel, delivering highly technical change into Specsavers Corporate, Retail and global network estates.•Planned and allocated resource for relevant line of business and run enabling projects ensuring competent levels of early life support are provided during transition into the run function.•Provided structured and appropriate development and training plans for all team members identifying areas of improvement and driving new levels performance, enablement and engagement

iHarmony Delivery and Process Improvement Secondment – Specsavers Global Services Delivery Team June 2015 – To Present•Seconded into Global Services Team by CIO and Director of Global Service Delivery to define and implement rapid process improvement plan - including functional restructure of the team responsible for UK & ROI wide technology change programme and associated, comprehensive, hardware refresh.•Implemented ELS, proactive stores communications functions and supporting processes within the Stores Infrastructure team to provide first time resolution of incidents resulting from shopfit and IT implementation works.•Provided on-going operational analysis, risk mitigation and communicated project status at board level. Identified and resolved operational issues and constraints.•Oversee and lead a distributed Team of 18 technical and project personnel aligning resources to specific project requirements using collaboration and influencing skills to gain additional expertise as required.•Manage and measure performance of multiple 3rd Parties (Fujitsu, Ricoh, GCX) providing a reliable resource and hardware forecasting against an ever changing schedule - forming part of governance boards, SRM ‘s and introducing new daily escalation meetings.•Accountable for the sound delivery of the iHarmony IT programme, reducing escalation events and driving new levels of Partner satisfaction with aim of re-establishing Specsavers IT credibility in this arena.

Deployment Services Manager – Specsavers Operations Team June 2011 – Dec 2014•Recruited by CIO and Director of Operations following the presentation of a comprehensive proposal outlining the value of a Deployment Services function introduced in line with the ITIL framework.•Planned structured and implemented all underlying process and procedures to support the new deployment function.•Developed and implemented all underlying technical infrastructure to provide the function with global deployment capability rolling out Red Hat Network servers and providing training to Nordic and AsiaPac service teams.•Engaged key stakeholders in Retail, Corporate and Supply to explain the benefit of managed release and deployment including structure change scheduler, rigorous engagement policy, and risk mitigation provided by the function.•Developed and expanded the team in line with demand including the additional business requirement of Mobile Device Management and App deployment.