With extensive field project management experience I bring a calm methodical approach to teams to ensure quality on time delivery within budget.My hospitality background makes me always have a customer comes first attitude to ensure the maximum benefits.With any IT deployment customer engagement is crucial to ensure feedback of " I don't know how we worked without this before" rather than " It is no different - why did we waste all that money" !I constantly strive to make technology an enabler to improve peoples lives from an internet connection for the first time at an assisted living location to a quality on park WiFi experience that people want to tell all their friends about. I am not a "shouter" but a negotiator - knowing when to be publically firm in front of whole team , knowing when to take things off line over a calming coffee !Specialties:Infrastructure change management Business changePrince2 PractitionerITIL V3 Service ManagementFull life cycle VoIP deploymentICT Project managementICT InfrastructureWifi technologyHotel technologies including EPOSCustomer Homephone and broadband technologies (MPF, SMPF)BC/DR Strategy
Listed skills include Telecommunications, Project Management, Management, Prince2, and 39 others.