The Sparks Technology Group_ Combining Experience,Talent, Work And Kindness. Email & Phone Number

Marlborough, Ma, Us

I am studying Azure and AWS more in depth.

I'm upgrading my home's electrical and HVAC hardware.

Pune, Maharashtra, In

Senior Service Desk Analyst

Global, Global, Oo

Cytiva Life Sciences (Danaher)Global Infrastructure Support: Software: SCCM DeliveryApple/Macintosh SupportHW SW SNOW InTune Windows Desktop

Lawrence Township, Nj, Us

Techmate recruited: Racked Servers, connected to network switches, programming DRAC then cable managed.

Morgan and Stanley Windows 10 Deployment

Installed and configured Dell Servers

I am the on-site project lead for the Dell Pro Deployment teams.

Morgan Stanley:Communicating with Client, Project Manager and Project coordinator HQ

Setting up microphones, wiring, instruments, lighting, sound equipment and computers.Working with various teams and leaders for the rehearsals and live events.Close down and secure the building.

Deerfield Beach, Florida, Us

I serviced over 700 Macintosh machines in the Staples environment that involved software and hardware. I used JAMF as an Administrator by enrolling, imaging and securing various Macintosh machines. I also helped associates with iPhones and ect.

Tempe, Az, Us

Epstein Becker Green new office installation

Desborough, Northamptonshire, Gb

Project Management, Deployments, Media troubleshoot, Desktop support, ERP procedures, Warehouse barcode scanners, software, hardware, infrastructure support, networking, vmware, O365, data migrations, exchange migrations, network migrations and more.

Jack of all trades but Master of a few Business Impact, Change Management, Exchange, Migrations, Infrastructure Support, ERP Warehousing, RFID, Printer Scanners, Data Backup (datto), Vmware, Deployments

New York, New York, Us

Windows 10 Migration and Deployment

Project Team Lead, Peak Systems Inc May 2019 (Morgan Stanley Dean Witter)Coordinated with the Dell project teamManaged up to 20 plus technicians utilizing their strengthsHands On working with my team (unloading machines and deployments)Set up Windows 10 machines, cabling, monitors, IP phones and printersTested hardware and software for each customer Answered and solved questions about how things work for each customer

Morgan and Stanley Windows 10 Deployment

Chicago, Il, Us

I was referred by a Project Manager for the company because I had performed at highest level.

I am "On Call" for various projects in the Greater Boston area. I handle New Deployments, Migrations that include Exchange, Networks, Data, Desktop and Backend.

Waltham, Massachusetts, Us

System AdministrationTroubleshot O365 applications Added objects to AD to create Trusts for new machines and usersHandled walk-up technical problems (VPN, AD, Wireless, O365, MS Defender)Implemented Bitlocker to secure dataInstalled new hire setups and shipped set-ups to remote usersConfigured S2 Security badges permissionsUsed Lync to solve remote user technical problemsInstalled One Drive and migrated user dataUsed SCCM to track machines and install software

Watertown, Ma, Us

Data Migration EnginnerMigrated 88 end users from O2013 to O365Collaborated with C-level Executives and Medical Scientists Followed up to instruct users how to use the new technologyCollaborated with the Back End Team to ensure quality of workEnsured that the PST, shared folders and calendars were complete

Framingham, Ma, Us

Desktop Support Analyst Reduced EOL hardware inventory to be recycled Re-imaged DELL machines to Windows 10 Configured and Bitlocked re-imaged machines

Louisville, Kentucky, Us

Senior Desktop Support for the Brockton, Ma PharmacySupported over 8,000 associates and end users in locations across the US and over 100 in officeGauged the business impact of customer issues and prioritized accordinglyHelped to maintain and support hardware and applications in the environment Asset management - Maintained current inventory of computers in the environment Performed Flash, Java and Sophos anti-virus updates on computer systemsRemote Desktop Support for PC desktops, laptops and devicesRoutinely used ServiceNow ticket system and collaborated with my remote teamImaged machines to specifications for individual local and remote usersPerformed tape backup processing

Natick, Ma, Us

I was the substitute for the Director of Campus Technology.I managed the security, repairs and software fixes for various Macintosh machines.Maintained current inventory of computers in the environmentTroubleshot IP phones, printers and WIFIDeskside support for Apple computers, tablets and phonesSupported Adobe, MS Office and various desktop applications

Round Rock, Texas, Us

Before the Dell/EMC changeProvided support via initiated technical voice, email and chat from customers and partnersGauged the business impact of customer issues and prioritized accordinglyRegularly provided technical support expertise on various Cisco switch models in a complex information infrastructure environmentCollaborated with Product Teams to solve complicated customer issuesProvided guidance to the customer in implementing configuration changesFollowed up with customer to ensure quality of work done

Round Rock, Texas, Us

Plano, Texas, Us

Managed advanced ticket Queue/Citrix, workflowHandled high priority tickets and escalated appropriatelyMaintained team work schedules (emergency and planed leave)Reported to project manager for daily and per shift updates

Supported Windows desktop software remotely for thousands of end usersSupported database load clients and server production processesSupported new code pushes and deployments Wrote technical documents for Share Point knowledge baseCreated performance reports and presentations for Product owners and Project ManagersTrained new employees how to support the company platform

Philadelphia, Pa, Us

Superior customer service Troubleshot technical and billing problemsTook payments, created payment plans and started new service for customers

Us

Collaborated with celebrities like Amy Grant, Michael W Smith, Max Lucado, Ricky Skaggs, Jars of Clay, Tobey Mac and Randy Travis and their road crew teams to prepare for live events. I helped with Sound but focused mainly on the video poration like projection, editing, computers and lighting.

I trained at Ft. Campbell and Ft. Knox to become an 11B infantryman. My ultimate goal was to qualify as a candidate for Ranger School at Ft. Benning, Ga. RIP- Ranger Indoctrination Program

Randolph Afb, Tx, Us

Used the military computer network to search, find and deliver aircraft parts needed to complete the mission.

Randolph Afb, Tx, Us

Trained to use the USAF computer network to fulfil requirements to complete the mission.

Computer Science - Information Technology, Microsoft Cloud - Azure And Systems Administration

Computer Science

Bachelor Of Science - Bs, Cns - Information Technology

Bachelor Of Science - Bs - Army Rotc, Computer Science

5 Years Computer Science, Information Systems

Associates Of Military Science, Logistics, Transportation And Inventory Management Operations

Itil And Operations, Information Technology