AeroLeads people directory · profile
Timothy Cheng Email & Phone Number
Team Lead, Customer Success
at
RLDatix
1 work email found
@rlsolutions.com
1 phone found area 647
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Team Lead, Customer Success
Location
Canada
Company size
Who is Timothy Cheng? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Timothy Cheng is listed as Team Lead, Customer Success at RLDatix, a with 1330 employees, based in Canada. AeroLeads shows a work email signal at rlsolutions.com, phone signal with area code 647, and a matched LinkedIn profile for Timothy Cheng.
Timothy Cheng previously worked as Team Lead, Client Success at Rldatix and Success Manager at Rldatix. Timothy Cheng holds B.A., Economics & Statistics from York University.
Company email context
Email format at RLDatix
This section adds company-level context without repeating Timothy Cheng's masked contact details.
{first_initial}{last}@rlsolutions.com
86% confidence
AeroLeads found 1 current-domain work email signal for Timothy Cheng. Compare company email patterns before reaching out.
Profile bio
About Timothy Cheng
With 18 years of experience in customer success, sales, account management, professional services, and project management within the software industry, I offer my expertise to clients who seek to optimize their software and industry knowledge in order to accelerate software adoption and maximize their return on investment. Throughout my career, I have successfully managed client portfolios with annual recurring revenues exceeding $2M. Possessing a comprehensive understanding of both the business and technical aspects of software, I leverage my past experience and knowledge to effectively achieve client objectives. Additionally, I have experience working with startups at various stages, growth-oriented companies, and large corporations.
Listed skills include Business Analysis, Troubleshooting, Customer Service, Quality Assurance, and 32 others.
Current workplace
Timothy Cheng's current company
Company context helps verify the profile and gives searchers a useful next step.
Rldatix
11 roles
Timothy Cheng work experience
A career timeline built from the work history available for this profile.
Team Lead, Client Success
Current
May 2021 - Present
Success Manager
- Project Lead for delivering Client Training, Forms Design, Site Acquisitions, Custom Import/Export Technical Projects. - Ensured Software Optimization and designed reports for Senior Leadership team. - Delivered project based consulting services in support of overall client success- Annual User Group Presenter - RL6 Product Expert
Oct 2017 - Jul 2021
Customer Success Manager
- Focused on driving strategic conversations with client’s Senior Leadership Team to align RLSolution’s software suite with the client’s internal goals.- Managed relationships to ensure clients optimized the use of RL software, took advantage ofavailable services and enhanced the overall relationship.- Created new processes and documentation to drive internal efficiencies and improve client experience.- Developed and presented content, hands on training at RL's Annual User… Show more - Focused on driving strategic conversations with client’s Senior Leadership Team to align RLSolution’s software suite with the client’s internal goals.- Managed relationships to ensure clients optimized the use of RL software, took advantage ofavailable services and enhanced the overall relationship.- Created new processes and documentation to drive internal efficiencies and improve client experience.- Developed and presented content, hands on training at RL's Annual User Conference Show less
Oct 2014 - Oct 2017
Customer Support Analyst
- Product Expert for Web Fleet Assistant- Remote Support- Database Analysis- Product Development- Account Management- Implementation/Training
Apr 2013 - Oct 2014
Senior Support Analyst
- Payroll Support Lead - Product Expert for Wave Accounting- Product Development
Jun 2011 - Apr 2013
Customer Support Analyst
- Software Support for Jonas Club- Implementation specialist for Tee Time Interfaces- Payroll Support Specialist- Advanced Accounts Payable
Oct 2008 - Jun 2011
Dec 2007 - Oct 2008
Sep 2007 - Dec 2007
Jun 2005 - Sep 2006
Jun 2005 - Sep 2006
Team & coworkers
Colleagues at RLDatix
Other employees you can reach at rldatix.com. View company contacts for 1330 employees →
MN
Mustafa Najjar
Colleague at RldatixGreater Houston, United States
View →
WS
Wes Sawkins
Colleague at RldatixMarket Drayton, England, United Kingdom
View →
SA
Somasekhar Allu
Colleague at RldatixIlford, England, United Kingdom
View →
NP
Nikola Petroski
Colleague at RldatixSkopje, Skopje Statistical Region, North Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
CG
Carlo Gleeson
Colleague at RldatixCork, County Cork, Ireland
View →
GW
Greg Worrall
Colleague at RldatixNewcastle-Under-Lyme, England, United Kingdom
View →
SD
Simon Digweed
Colleague at RldatixLondon, England, United Kingdom
View →
AJ
Asencho Jovanov
Colleague at RldatixSkopje, Skopje Statistical Region, North Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
LT
Leon Townsend-Booth
Colleague at RldatixMelbourne, Victoria, Australia
View →
IN
Irena Neshovska Todorovska, Fcca, Ca
Colleague at RldatixNorth Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
Mustafa Najjar
Colleague at RldatixGreater Houston, United States
View →
WS
Wes Sawkins
Colleague at RldatixMarket Drayton, England, United Kingdom
View →
SA
Somasekhar Allu
Colleague at RldatixIlford, England, United Kingdom
View →
NP
Nikola Petroski
Colleague at RldatixSkopje, Skopje Statistical Region, North Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
CG
Carlo Gleeson
Colleague at RldatixCork, County Cork, Ireland
View →
GW
Greg Worrall
Colleague at RldatixNewcastle-Under-Lyme, England, United Kingdom
View →
SD
Simon Digweed
Colleague at RldatixLondon, England, United Kingdom
View →
AJ
Asencho Jovanov
Colleague at RldatixSkopje, Skopje Statistical Region, North Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
LT
Leon Townsend-Booth
Colleague at RldatixMelbourne, Victoria, Australia
View →
IN
Irena Neshovska Todorovska, Fcca, Ca
Colleague at RldatixNorth Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
2 education records
Timothy Cheng education
B.A., Economics & Statistics
Learning Payroll 1, Payroll
Canadian Payroll Association
FAQ
Frequently asked questions about Timothy Cheng
Quick answers generated from the profile data available on this page.
What company does Timothy Cheng work for?
Timothy Cheng works for RLDatix.
What is Timothy Cheng's role at RLDatix?
Timothy Cheng is listed as Team Lead, Customer Success at RLDatix.
What is Timothy Cheng's email address?
AeroLeads has found 1 work email signal at @rlsolutions.com for Timothy Cheng at RLDatix.
What is Timothy Cheng's phone number?
AeroLeads has found 1 phone signal(s) with area code 647 for Timothy Cheng at RLDatix.
Where is Timothy Cheng based?
Timothy Cheng is based in Canada while working with RLDatix.
What companies has Timothy Cheng worked for?
Timothy Cheng has worked for Rldatix, Cetaris, Wave Hq, Jonas Software, and Ganz.
Who are Timothy Cheng's colleagues at RLDatix?
Timothy Cheng's colleagues at RLDatix include Mustafa Najjar, Wes Sawkins, Somasekhar Allu, Nikola Petroski, and Carlo Gleeson.
How can I contact Timothy Cheng?
You can use AeroLeads to view verified contact signals for Timothy Cheng at RLDatix, including work email, phone, and LinkedIn data when available.
What schools did Timothy Cheng attend?
Timothy Cheng holds B.A., Economics & Statistics from York University.
What skills is Timothy Cheng known for?
Timothy Cheng is listed with skills including Business Analysis, Troubleshooting, Customer Service, Quality Assurance, Payroll, Sql, Team Leadership, and Microsoft Office.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Timothy Cheng you were looking for.
View similar profiles
