Increased overall program profitability by $93K over the previous year by implementing a 4 part training program for more than 130 employees.Published editorial pieces to support the hospice program and like pieces for the intranet and internet. Prepared tools to increase the marketing proficiency of the hospice staff.Met with 5 hospice offices and teams to create a unified, consistent marketing plan. Coordinated an editorial schedule consisting of monthly, quarterly, and semi-annual publications in addition to creating 5 brochures and a patient handbook.Collaborated with system partners to increase the overall success of the Henry Ford Health System and Community Care Services.

Highest volume Dodge dealership in Metro Detroit; Awarded Chrysler Gold Level sales award for maintaining 95% positive customer satisfaction.Developed quarterly marketing plan including advertising and represented the dealership on the Gratiot Cruise planning committee and East Detroit High School business student college scholarship program.Collaborated with local charities and school districts on community-based fund raising campaigns.Mentored approximately 10 new sales associates.

Small family-owner dealership in suburban DetroitNew Car Sales Awarded Chrysler Gold Level sales awards 6 years in a row.Achieved average new car sales of 13 - 15 new cars per month.Created advertising for weekly publication in major metro newspapers which resulted in additional monthly sales.Developed special promotions for the Woodward Dream Cruise in conjunction with local civic and charitable organizations.

Multi-line import car dealership; Handled day-to-day operation of new car sales department, reported directly to dealer principle.Created print, radio, and television advertising schedules for my department that resulted in increased sales traffic and sales.Conducted special promotions, e.g. invitational sales, special events with local charities.Managed, hired and trained sales staff of 8 - 10.

• Recruited and trained all staff in 8 different stores in the metro Detroit area.• Oversaw inventory control while merchandising each store, created weekly sales reports and generated payroll for the entire store.• Developed all promotions, advertising and in-store displays for specific market.• Managed increasingly larger stores from $300K to $1M in total volume.