Sr. Systems Specialist
Data Center Operations engineer with concentration on SAN Storage and Backup while supporting Windows systems in a large scale, mission critical, regulated environment with international 24/7 support requirements. •Facilitated identification and implementation of system and work practice processes and documentation related to regulatory compliance to maintain validated status and “NO 483” audit readiness.•Documented implementation, deployment, qualification and rigorous change control… Show more Data Center Operations engineer with concentration on SAN Storage and Backup while supporting Windows systems in a large scale, mission critical, regulated environment with international 24/7 support requirements. •Facilitated identification and implementation of system and work practice processes and documentation related to regulatory compliance to maintain validated status and “NO 483” audit readiness.•Documented implementation, deployment, qualification and rigorous change control processes for validation. •Administered HP Storage Works EVA 5000/6000/8100 including hardware maintenance, provisioning LUNs to heterogeneous host platform environment, configuration of Continuous Access, CLX, and Command View EVA.•Administered Brocade SAN fabric including installation, configuration and maintenance of switches, fabric name services, zoning, multi-pathing.•Administered NetBackup including installation and configuration of server and client software.• Administered NetApp filers in including configuration, provisioning, SnapMirror, SnapVault, and maintenance.•Maintained eCTD content storage collaboratively with Regulatory Operations staff. •Contributed extensively to capacity management and planning activities.•Contributed extensively to business continuity and DR planning activities.•Built, tested and qualified Windows and Linux HP Proliant server systems.•Provided tier 2 and 3 support for various line-of-business applications.•Coordinated vendors to manage on-site break/fix incidents.•Administered MS network infrastructure services (Active Directory, DNS, DHCP, WINS, Web Proxy).•Worked closely with Desktop and LAN services group on problem identification and resolution. •Participated actively in Transverse Technology Workgroups to evaluate, develop, document and recommend standards and work practices for storage and server systems hardware and software. Show less