Tim Alan Thompson Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Indianapolis, Indiana Area

° Responsible for training senior leadership, management, and guest services staff on our ticketing system, VBO.° Ensured crossover from the IMA’s old ticketing software, The Patron Edge, to VBO Tickets was successful.° Project manager for all staff-requested software updates to our ticketing system, ensuring the IMA's needs were met to better our guest experience.° Managed the guest services team during the maternity leave of the Manager of Guest Services, which took place during one of the museum’s busiest exhibitions, Dream Cars, and the roll-out of paid admission.° Supervisor of the IMA's work-study department, which is an extension of Guest Services and volunteer ambassador program.

Indianapolis, Indiana

° Responsible for acquiring production sponsors and advertisers° Coordinate, schedule, and execute all media opportunities, ensuring media receive and publish correct information.° Set up all ticketing and manage ticket holds, complimentary orders, and track sales trends.

Indianapolis, Indiana Area

° Box Office manager during more than 350 performances of Broadway Across America engagements: Clowes Memorial Hall, Butler University (Indianapolis, IN); Murat Theatre, Old National Centre (Indianapolis, IN); Procter & Gamble Hall, Aronoff Center for the Arts (Cincinnati, OH); and Whitney Hall, The Kentucky Center (Louisville, KY).° Generate performance Box Office settlement and settle each performance box office settlement with company management.° Develop and monitor weekly dynamic pricing reports for all Broadway in Indianapolisproductions. • This specialized report helped Broadway in Indianapolis break box office records for total gross income ($4.7 million) during the three-week, 2013 engagement of WICKED.° Traveled to our national call center in New York City to train associates on best practices for each upcoming Broadway in Indianapolis season. ° Produce and distribute recurrent materials, including daily sales and agent income reports. ° Fulfill subscriber service requests including, but not limited to: subscription renewals and newacquisitions; seat upgrade requests; as well as ticket exchanges.° Maintain efficient means of communication between each venue and our company in regardsto seat inventory, on-sale dates, and guest service expectations.° Expand social media outreach:• Increased Twitter audience by 58%.• Creator and executor of the increasingly popular “Twittic” program, assembling Indianapolis’ biggest social media influencers to promote Broadway in Indianapolis productions.

Old National Centre, Indianapolis

Responsibilities include, but not limited to: ° Train incoming guest services team members.° Ensure each guest receives the best quality service from over sixty guest service team members.° Assign guest services positions to uphold positive guest experience and efficient traffic flow.° Work alongside Old National Centre administrative staff when scheduling guest service team members.

1847 N Alabama Street

The Junior Board of Directors at Footlite Musicals is a group of elected, young professionals between the ages of 18 and 35. Entr'acte members work to increase membership numbers, plan fundraising opportunities as well as spreading awareness of Footlite Musicals in Indianapolis. In nearly four seasons with Entr'acte, Tim is credited with the following:° Vice-Chair (July 2012 – February 2013) ° Social Media and Public Relations Advisor (July 2009 – June 2012).° Implement programs to promote volunteer appreciation and community involvement.° Developed three of Footlite Musicals’ highest-grossing audience outreach projects.

Indianapolis, Indiana Area

Responsibilities and accolades include: ° Highest-grossing production in Footlite Musicals’ history at $45,000.° Write and publish production press release, manage public relations efforts, and organize cast appearances.° Acquired sponsorships and advertisements, adding $3,000 to final production budget.° Cultivate partnerships between two Indiana-based HIV/AIDS prevention organizations, raising a combined $1,200.