General Manager
Current• Deposited and withdrew money in JIB accounts• Synthesized schedules, training modules and food delivery orders• Retrained, promoted or demoted employees based on employee reviews• Practiced safe cash handling skills and performed drawer reports in order to eliminate short drawers and overpays• Hired employees, Supervised staff and conducted employee reviews• Increased store profits by 52% and decreased speed of service by 2:21• Decreased waste by 23% through properly training/retraining employees• Enforced quarterly window retraining courses to maintain team member performance• Properly performed inventory counts and focused on decreasing order costs by eliminating waste and surplus orders• Maintained food and safety standards receiving 98% on food safety audits, 97% on guest experience reviews, and 97% on secret shopper reviews• Increased team member execution of procedures by 56% and certified all staff in their positions while promoting team members to team leaders.