T. Marinho Email and Phone Number
State of Pernambuco, Brazil
T. Marinho's Location
Recife, Pernambuco, Brazil, Brazil
T. Marinho's Contact Details
T. Marinho work email
- Valid
T. Marinho personal email
n/a
About T. Marinho
My focus is on fostering strategic partnerships and nurturing client relationships to ensure an exceptional customer experience. Being a Customer Success Manager capitalizes on my proficiency in customer success and new business development, honed over recent years. And my mission is to drive growth and value for our clients, leveraging my multilingual skills and experience in cloud solutions to engage with diverse stakeholders effectively.
T. Marinho's Current Company Details
Dept®
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Senior Business Development Consultant
State of Pernambuco, Brazil
- Website:
- hinderlingvolkart.com
- Employees:
- 4
T. Marinho Work Experience Details
-
Senior Business Development ConsultantDept®State Of Pernambuco, Brazil
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Customer Success ManagerOracle Aug 2024 - PresentAustin, Texas, Us -
AdvisorMikkel Mergener Consultoria & Tutoria Jan 2024 - Jun 2024 -
Senior Business Development ConsultantDept® Jun 2022 - Nov 2023Amsterdam, North-Holland, NlI strategized and supported the sales and business development plan and execution for EMEA andLATAM. > Developed end-to-end marketing strategies, events, and campaign plans for EMEA, includingplanning, campaign management, tactical execution, and promotions.> Familiar with RFP processes, built client relationships and helped with implementation proposals, which include mobile apps, marketing and online advertising.> Made sure to drive high-quality consulting and bring added value through multiple Salesforce solutions combined with DEPT tech, data, design, and creative capabilities.> B2B/B2C clients of all sizes, mostly focused on Retail and Consumer Goods industries. -
Customer Success Manager Latin AmericaTwilio Aug 2021 - Apr 2022San Francisco, California, UsProvided outstanding customer experience. Worked with our mid-market and enterprisecustomers' teams to build relationships, learn their businesses, and drive value based on theirdefined goals and objectives.> Top Performer, achieved 92% retention YoY YTD in Q4/2021.> Managed a portfolio of 15 accounts and 10M USD ARR.> Established strong partnerships with customers/partners and internal teams: professional services, carrier relations, and account executive.> Familiar with API solutions, Gaininsight, Jira, Looker, Slack, and other data systems. -
Customer Success ManagerHotmart Mar 2021 - Jul 2021Amsterdam, NlManaged large accounts, focused on retention strategies and relationship. Adding value throughconsultations and identifying customers growth opportunities to increase their businesses results.> 100% quota achieved with cross and upsell. Managed projects through Asana.> High client satisfaction rate: 5 out of 5. -
Customer Success Marketing Analyst Latin AmericaSalesforce Feb 2019 - Oct 2020San Francisco, California, UsStrategized and led the go-to-market plan for the Customer Success team, covering in-person and virtual events, success stories, pipe generation, and customer community management. Fostered innovative, data-driven solutions for customers’ key pain points, defining the targeted audience and selecting the proper content for each need.> Engaged over 61% of Latin American customers, driving a 71%+ increase in license utilization and metrics adoption.> Elected Vice President LATAM of Outforce – Internal Employee Resource Group focused on LGBTQ+ Inclusion.> Piloted inclusive accessibility resources in virtual events and communications to customers. -
Associate Customer Success Marketing Analyst Latin AmericaSalesforce Jun 2017 - Feb 2019San Francisco, California, UsAligned the regional Marketing team to being capable of adopting the new corporate Success Cloud focus across all main events and throughout multiple countries such as Brazil, Chile, Colombia, and Mexico.> Led end-to-end selection and hiring processes for internship open positions in LATAM, training and preparing them for success in their first steps with CSG.> Overachieved by 100% the regional Customer Success Engagement targets in just 8 months of tenure.
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Senior Business Development Representative, Team LeadSalesforce Aug 2016 - May 2017San Francisco, California, UsIdentified, prioritized, and established strategic target prospects within the Financial Services, Healthcare, Life Science, and Education sectors.> Developed strategic revenue opportunities to drive organic and add-on revenue growth.> Overachieved prospection and closed deals target during role.
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Business Development RepresentativeSalesforce Feb 2015 - Jul 2016San Francisco, California, UsAdvised the Enterprise portfolio (1,500+ employees per client) on exposing business challenges and generating tailored solutions, showcasing the added value of partnering with Salesforce. Liaised with Senior Executives from prospect accounts, focused on gaining rapport, trust, and closing a major deal.> Recognized by peers as Team Lead and selected to mentor new hires.> Successfully implemented Outforce Brazil—a volunteer Employee Resource Group to promote equality, diversity, and inclusion in the workplace.
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Sales Development Latin America And CaribbeanSalesforce Jun 2014 - Jan 2015San Francisco, California, UsTeam Top Performer Latin America. I generated new business opportunities by qualifying inboundleads and running marketing campaigns, including Brazilian and Caribbean inbound leads fromEmerging and Small Businesses.> Top Performer, qualified over 4M USD sales pipeline. Pivotal career moment.
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Global FellowOut & Equal Aug 2018 - Oct 2018Oakland, UsThe six-week intensive fellowship program is designed to empower Fellows to become stronger leaders for LGBTQ+ equality in the workplace, while offering insights from Out & Equal experience in workplace advocacy and extensive network of global partners.Representing Salesforce, during the program I developed the project “Building Bridges with Allies” to promote awareness and cultivate strategic alliances through intersectionality and empathy in the Salesforce Brazil office, in São Paulo. -
Project Management ConsultantAbril Apr 2012 - May 2014São Paulo, Sp, BrSuccessfully implemented Salesforce CRM.Successfully facilitated Pricing Project with Simon-Kusher company.Participated in strategic committees to define project portfolio through the AHP methodology.Co-managed "Abril na Copa" Program, bringing together content delivery from more than 40 publishing titles, in multiple platforms, such as: print magazines, websites, mobile and social media. -
Management TraineeAbril Feb 2011 - Apr 2012São Paulo, Sp, BrDelivered prospection B2B strategy to the Sales Subscription team.Delivered case analysis on Advertising Pricing Practices, which was approved by the President and implemented by German company Simon-Kusher.Successfully delivered marketing campaign for CAPRICHO Magazine, the biggest teen publishing title in Brazil.
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International College Program, Merchandising HostThe Walt Disney Company Nov 2010 - Feb 2011Burbank, Ca, UsFocus on delivering great customer experience, interacting with guests from all over the globe.Wrote a paper on Management of Expatriate People at an Entertainment Company.Volunteer work at the "Give kids the world" Disney Program. -
InternFundação Arthur Bernardes Jan 2009 - Nov 2010Viçosa, Minas Gerais, Br -
International College Program, Merchandising HostThe Walt Disney Company Nov 2007 - Feb 2008Burbank, Ca, Us
T. Marinho Skills
Leadership
Marketing Management
Solution Selling
Field Marketing
Product Marketing
Youth Development
Team Building
Diversity And Inclusion
Social Media
Public Speaking
Salesforce.com
Sales Development
Creativity
Events
Non Governmental Organizations
Account Management
Sales
Microsoft Powerpoint
Event Planning
Digital Media
Business Development
Communication
Business Analysis
Agile Methodologies
English
Vendor Management
Mentoring
Negotiation
Digital Marketing
Advertising
Team Leadership
Strategic Planning
Pride
Media Planning
Media And Entertainment
Nonprofit Organizations
Business Planning
Microsoft Office
Emotional Intelligence
Emerging Markets
Business To Business
Managed Services
Marketing
New Business Development
Microsoft Excel
Event Management
Change Management
Go To Market Strategy
Customer Service
Community Management
Customer Support
Portuguese
Business Strategy
Teamwork
Multicultural
Project Management
Marketing Communications
It Service Management
Marketing Strategy
Cloud Computing
Creative Problem Solving
Crm
Mindfulness
Spanish
T. Marinho Education Details
-
Saint Paul Escola De NegóciosMarketing And Sales Management -
Universidade Federal De ViçosaGeneral
Frequently Asked Questions about T. Marinho
What company does T. Marinho work for?
T. Marinho works for Dept®
What is T. Marinho's role at the current company?
T. Marinho's current role is Senior Business Development Consultant.
What is T. Marinho's email address?
T. Marinho's email address is ti****@****ncy.com
What schools did T. Marinho attend?
T. Marinho attended Saint Paul Escola De Negócios, Universidade Federal De Viçosa.
What skills is T. Marinho known for?
T. Marinho has skills like Leadership, Marketing Management, Solution Selling, Field Marketing, Product Marketing, Youth Development, Team Building, Diversity And Inclusion, Social Media, Public Speaking, Salesforce.com, Sales Development.
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