Tim Arrington Email and Phone Number

Managing the Operations, Procurement, Sales, Logistics, eCommerce, Wholesale Partnerships and Customer Service Teams for a thriving company.

• Finished 2015 at 166% to goal for equipment sales.• Successfully managed customer satisfaction, retention and contract renewal negotiations.• Reduced year over year portfolio attrition by 80%.• Successfully partnered with Bank of America Business Bankers to grow the Georgia Market.• Recognized as product expert for Payroll Distribution Services, Payments, Data Security and EMV.

• Developed national sales opportunities through cold calling, email, direct mail, bank relationships, and referrals.• Maintained contact with national prospects and nurture the relationships to create proposal opportunities when their current contracts were up for renewal.• Functioned as contact person for all inbound leads during national marketing campaigns.• Assisted merchants and managed their expectations thorough the set up and boarding process.• Coordinated training on products and services for newly signed clients. • Responsible for all national sales reporting, month end reconciliation and trend analysis using Salesforce, Excel, Powerpoint and internal databases.• Worked as a liaison between National Sales, Corporate Management and Performance Management

• Developed marketing plans for buying and selling properties.• Evaluated leads, identified prospects, met with property owners and structured purchase and sale offers. Followed up with leads to maintain communication and convert to a sale.• Worked with attorneys, title companies, mortgage brokers, sellers and buyers to negotiate contracts and close deals.• Completed and reviewed contracts, closing documents, and loan applications required for closings.• Managed renovation projects and ensured they were completed on time and on budget. • Reviewed buyer applications and credit history to determine if they qualify to purchase property.• Negotiated note purchases and short sale agreements with lenders and credit institutions.• Negotiated settlements with creditors for clients that had outstanding past due debts or judgments.

• Responsible for the retention of current clients in my assigned portfolio.• Sold upgraded advertising products and services to current accounts.• Conducted contract reviews and negotiated contract renewals.• Established relationships with clients, reviewed their business, and determined their needs and goals, worked together with them to develop effective advertising campaigns, and sold products and services that met the identified needs. • Generated additional revenue by identifying and completing sales with new clients. • Interacted with clientele on all customer satisfaction matters.• Started at 40th position in seniority and ended in 5th.

• Generated consistent sales through cold calling, telemarketing, networking, soliciting referrals, door to door, and the creation of strategic alliances.• Identified perspective clientele – developed sales and marketing promotions to obtain market share in an existing competitive market.• Partnered with other companies to offer our services to their clients and increased the sales of both companies while adding value to the clients.• Developed and presented offer presentations to corporate committees and home association boards.• Maintained a consistent yearly growth average of 38%.• Reviewed and negotiated contract renewals with all commercial clients.• Interacted with clientele on all customer satisfaction matters.• Maintained a customer retention percentage well above the industry average.• Managed a work force of six employees.• Responsible for the billing, accounting, banking, payroll and tax functions.

• Performed routine police patrol – investigated criminal activities and apprehended criminal violators.• Contained crisis situations and worked with all parties towards a smooth resolution. • Interviewed witnesses, suspects and victims – collected and preserved evidence – prepared detailed reports – conducted follow up on open cases – provided testimony in court.• Served as the sniper on the department’s Special Weapons and Tactical Unit.• Served as a field training officer to new recruits.