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Broad skilled information technology professional with proven experience in team leadership, database development, website programming and DevOps. Hands-on leader able to communicate effectively in business and technical settings.Key strengths:Ability to comprehend and resolve complex problems, design process flows, map business needs to technical solutions, and overcome operational challenges. Experienced at simultaneously managing multiple priorities and projects. Certified Scrum Master and Agile process leader. Lead small teams of various backgrounds and skills to achieve business goals.Specialties: Proficient in Javascript, Node JS, SQL, Database design, HTML5, CSS, REST, JSON, AWS (RDS, S3, ECS, EC2, IAM, Lambda, etc.), TeamCity, Jira, New RelicAlso experienced in many other technologies over many years.
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Director Of It OperationsTrella Health Sep 2019 - PresentAtlanta, Ga, UsOwned all aspects of IT Operations including infrastructure, incident management, IT Help Desk, security, production monitoring and availability, and release management. Transitioned all assets and processes to Amazon Web Services. Converted apps to containers and CDN. drove "cloud ready" standards. Built multiple apps in NodeJS. Achieved CMS QE certification (security) in order to be trusted to store all Medicare transactions (as well as HIPAA and SOC2). Oversaw operational integration of PlayMaker Health after acquisition. Took leadership of customer support teams in 2023 Q4.
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Director Of DevelopmentTrella Health Feb 2017 - Sep 2019Atlanta, Ga, UsResponsible for all aspects of technical product development. Focused on maturing the organization operationally (Scrum Agile, Task tracking, code management and review, etc.) 10% coding
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PresidentSafe Pay Events Feb 2012 - Aug 2020Co-founded company, co-designed the product. Designed and maintained the database. Maintained the finances. Ran most aspects of the business. Covid-19 forced me to close - no more events being run.
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Software ArchitectVoiceport Llc-Automated Adherence Solutions-Influencing Patient Outcomes Oct 2015 - Jan 2017Rochester, New York, UsLead software designer, scrum master, task manager, practice and process mentor. Took time to do a few development tasks as well. Led the technical aspects of the 30,000 call per day integration with HEB supermarkets in Texas. Designed APIs. Ensured high security. Achieved HIPAA compliance. -
Senior Development EngineerVoiceport Llc-Automated Adherence Solutions-Influencing Patient Outcomes Nov 2014 - Oct 2015Rochester, New York, UsWorked on the Prescriptions Services web application that manages outbound calls and the MedSync prescription rescheduling logic. Worked with Grails, Java, HTML, CSS, JavaScript, jQuery, MySQL.
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Senior Software DeveloperAsher Group Apr 2012 - Nov 2014Worked on Hyper-Reach web-based emergency contact system and telephony applications. Worked with PERL, JSP, Java, JavaScript, HTML5, CSS, REST, jQuery, RSS, OAuth, Oracle, and a little Android. Interfaced with Twitter, Google Maps, Facebook, FEMA IPAWS, WAMI web-based sound recording.
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It Team Manager (Compensation)5Linx Enterprises Inc. Sep 2007 - Jan 2012Rochester, New York, UsLed 3-4 database and code developers in daily operations, compensation research, report development, web site development, and automation. Responsible for process flow and data integrity. Implemented Scrum task management process and led weekly steering committee prioritizing projects for our resource constrained team. Created the entire complex sales commissioning system. Created a billing system for new products. Designed a web based CRM. Helped implement PCI compliance. Standardized and documented processes. Recognized as the company expert on our IT systems.(Worked in T-SQL, ASP.net, MS-reporting services) -
It Director5Linx Enterprises Inc. Nov 2002 - Sep 2007Rochester, New York, UsGuided the technical aspects of the growing startup company from 7 to 80+ people and from half million to 20 million dollars in revenues, placing the company in the INC 500 list 4 years and the Rochester top 100 fastest growing companies 5+ years. Led the IT department growth to 11 people. Redesigned systems, databases, interfaces, payout systems, business rules, and occasional corporate policies. Implemented coding standards, code management, testing processes, backup standards, and code release procedures. Maintained service through 2 corporate moves and one server collocation (Worked in T-SQL, ASP, VB6, Perl).
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ConsultantWebsavvy Solutions Feb 2001 - May 2007Offered web hosting and custom programming solutions to businesses and individuals. Helped "Fill your Internet gap". More details at websavvysolutions.com
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It Director@Wireless Enterprises Nov 2002 - Dec 2004In charge of all IT decisions and systems in the company. Designed the Nexus customer and commission tracking system. Redesigned the corporate network.(Worked in ASP, Perl, and SQL server).
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Senior Software EngineerAsher Group Mar 1999 - Oct 2001Delivered effective results against tight deadlines and complex systems. Developed web based business systems and CTI voice applications.Worked with VOS, PERL, JAVA, VB, SMTP, Apache, JRun, JSP, ASP, VB script, CSS and Oracle
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Senior Systems AnalystGizmoauctions.Com Jun 2000 - Jul 2000Financial and transaction automation for GizmoAuctions.com. Worked directly with CFO on accounting process enhancements. Dot com startup company had funding problems and closed down soon after I joined.
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ContractorGlobal Crossing Mar 1999 - Jun 2000Broomfield, Colorado, UsClarify and web development on contract from Asher Computing. -
Software EngineerNetlink Transaction Systems Oct 1998 - Mar 1999Worked on scaling up SQL Server based financial transaction system and learned Smart Card technology and its embedded programming language. I wrote the smart card drivers for integration with an ATM product launched in Mexico. (Used VC++, MS SQL 6.5, batch files)
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Software EngineerEastman Kodak Aug 1991 - Oct 1998Rochester, New York, UsDeveloped Visual Basic and C applications for user interfacing and machine control for various test equipment and data logging applications. Started and lead the official department software team in 1997, co-creating a team charter and instituting process and development standards. Also worked as an Electrical Engineer, designing and building automation and motion control subsystems for film and photographic paper testing machines used in process control and product development.
Tim Arrowsmith Skills
Tim Arrowsmith Education Details
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University Of RochesterElectrical Engineering -
Rochester Institute Of TechnologyImaging Science
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University Of RochesterElectrical And Electronics Engineering
Frequently Asked Questions about Tim Arrowsmith
What company does Tim Arrowsmith work for?
Tim Arrowsmith works for Trella Health
What is Tim Arrowsmith's role at the current company?
Tim Arrowsmith's current role is Director of IT Operations at Trella Health.
What is Tim Arrowsmith's email address?
Tim Arrowsmith's email address is ta****@****oup.com
What is Tim Arrowsmith's direct phone number?
Tim Arrowsmith's direct phone number is +158524*****
What schools did Tim Arrowsmith attend?
Tim Arrowsmith attended University Of Rochester, Rochester Institute Of Technology, University Of Rochester.
What are some of Tim Arrowsmith's interests?
Tim Arrowsmith has interest in Education.
What skills is Tim Arrowsmith known for?
Tim Arrowsmith has skills like Microsoft Sql Server, Databases, Xml, Sql, Asp, Agile Methodologies, Team Leadership, Javascript, Troubleshooting, Web Development, Visual Basic, Web Applications.
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