Tim Barton Email and Phone Number
Edinburgh, GB
Tim Barton's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
Tim Barton's Contact Details
Tim Barton work email
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About Tim Barton
With over 35 years of experience in the retail industry, I am a director at StoreForce, a retail technology company that helps specialty retailers optimize their labour spend, sales performance and customer experience. I am also a certified non-executive director from the FT Non-Executive Director Programme, with the skills and knowledge to provide effective governance and oversight to the board.At StoreForce, I leverage my competencies in retail management systems, inclusive team leadership, and omni-channel marketing to create a community of retailers who share best practices, insights, and feedback to continuously enhance our platform and services. StoreForce is a sales performance platform that combines workforce management, analytics, and engagement to optimize labour planning and execution in brick and mortar stores. I am passionate about helping our clients exceed their sales performance goals and deliver exceptional customer experiences.
Tim Barton's Current Company Details
Dumbarnie Golf Links
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Director @ StoreForce | Non-Exec, Retail Tech Specialist
Edinburgh, GB
- Website:
- dumbarnielinks.com
- Employees:
- 38
Tim Barton Work Experience Details
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Dumbarnie Golf LinksEdinburgh, Gb
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DirectorStoreforce Feb 2019 - PresentToronto, Ontario, CaStoreForce has been helping service focused Retailers around the world exceed sales performance goals and deliver exceptional customer experiences since 2010. StoreForce is a Sales Performance Platform, underpinned by a Specialty Retail workforce management system. It is called “wfm+”, where the “+” represents a focus on positive sales growth and consistent delivery of the brand in your brick and mortar stores. This approach is entirely unique to StoreForce, and it is why the “+” also represents a foundational shift from the way traditional wfms approach labor planning in Specialty Retail.At StoreForce, we consider ourselves Retailers first, and technology vendors second. We are extremely passionate about Retail, and helping our clients thrive. Customer Service and Engagement is at the forefront of everything we do. We have the luxury of designing a Platform specific to the needs of the Specialty Retail market, working with our clients to continually enhance the Platform, and not compromising on functionality to serve multiple verticals.To find out how you could become part of the StoreForce Community, get in touch here: https://www.storeforcesolutions.com/contact-us/Or contact me directly;✉ tbarton@storeforcesolutions.com☎ 07715 297517 -
Non Executive DirectorStoreforce 2016 - Feb 2019Toronto, Ontario, CaTo Paraphrase Mark Twain; The reports of the death of the high street are greatly exaggerated!In today's omnichannel reality, physical stores still play a major role in how retail businesses engage with their customers. The experience that a customer has when in-store can make or break the relationship with a retailer.StoreForce helps their customers revolutionise their brick and mortar retail operations and drive consistently excellent customer experience.The StoreForce solution enables store Managers coach, motivate and schedule store staff far more effectively. The availability of real-time, to-target data helps change conversations and allows stores to react in-the-moment to the ever-changing retail environment.StoreForce provides insights into a retail business to allow them to make better, more timely decisions. So if you'd like to understand how StoreForce can help you achieve the same double-digit sales increases that their customers achieve, please contact me.I can introduce you to retailers who have seen double-digit sales increases, directly attributable to implementing StoreForce technology.✉ tbarton@storeforcesolutions.com☎ 07715 297517
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Associate Consultant • Omnichannel Retail Change Expert • Retail Technology SpecialistMartec International 2015 - Feb 2019Taunton, Somerset, GbMartec International provides consulting services and training to the retail industry and companies that sell to that industry. Its services are completely focused on improving the client's profitability. At Martec we specialise in four areas:➊ Business processes and best practices in buying, merchandising, store operations and supply chain management➋ Retail technology selection and implementation➌ Go to market services for technology vendors and manufacturers selling to retailers➍ Skills training in the retail industry for vendors and for retailersSpecialties:⇒ For retailers - merchandise and assortment planning, forecasting and replenishment, inventory management, supply chain collaboration, fast fashion and speed sourcing, store operations.⇒ For retail technology vendors - understanding the industry, market research, competitive analysis, messaging, go to market strategies, account planning.Also; Martec International maintains and publishes the highly valuable 'UK IT in Retail' report on the top 100 UK retailers and the 'EMEA IT in Retail' report on the top 100 European retailers. -
Omnichannel Retail Change Expert • Retail Technology Specialist • Non Exec • ConsultantDynamic Sands Business Consulting 2012 - Feb 2019Drawing on over thirty years of retail experience, I have established a business to help retailers solve business problems and enable profitable change. I deliver tangible business benefit, improved operations & IT. Focussing on outstanding, memorable customer engagement, preference, advocacy, loyalty and spend.✔ I provide Retail Consulting for your business. When it comes to retail, you name it; I’ve done it and apply that knowledge and experience to help businesses going through change, whether small or game-changing✔ I review and map processes or functions and identify redundant, inefficient, costly or dead-end activities. I remap a new process using people, process or technology. This drives business efficiency, reduces costs and waste & improves communication & output, revenue, staff retention✔ I review and map your IT landscape, identify pain points & opportunities consistent with your business, customer and IT strategies, I produce a recommendation that drives benefits to revenue, costs and customer experience✔ I am an experienced Business Generalist, working cross-functionally with Stores, Operations, IT, Finance, Product, Marketing and Logistics. But I'm also a Specialist in Stores, Regional Management, Retail Ops, Customer Service (stores and ecommerce), new system selection, Business Analysis, UAT, Training, implementation, Help Desk & third-party managementSo, if you or your business is looking for someone with extensive knowledge and experience of omnichannel retail and many contacts in the retail industry then please contact me, I provide my clients with practical, sustainable business or technology solutions to enable their business success & a better experience for their customers - based on years of hands-on experience.Please get in touch. If I can help you I will, if I can’t I’ll use my network and point you in the right direction. There’s no cost for a chat to explore options.✉ tim.barton@dynamicsands.com☎ 07715 297517 -
Clients IncludeDynamic Sands Business Consulting 2012 - Feb 2019Clients include;Boots UKCharles TyrwhittMoss Bros.Ann SummersBerry Bothers and RuddMartec InternationalSenukai (Lithuania)
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Director - Strategic Accounts / Product MarketingCitixsys - Ivend Retail 2015 - 2016New York, Ny, UsAppointed to lead the development of a portfolio of strategic accounts and customers of scale.My role was to support retailers discover, deploy and maximise the opportunity from iVend Retail - a suite of seamlessly integrated omnichannel Retail Technology modules that enables retailers to; * Be highly profitable * Deliver an Enhanced Customer Experience * Benefit from great operational efficiency * Be flexible and easily adopt new ways of retailing -
Director Of Professional Services, Emea & ApacRetail Pro International, Llc 2014 - 2015Folsom, Ca, UsAppointed to lead the development and delivery of Professional Services outside of the Americas, including Technical Services, Software Development, Business Consulting, Project Management.Responsible for a Professional Services revenue pipeline of $300K in 6 months -
Interim - Senior Operations ManagerBoots Uk Jul 2013 - Dec 2013Nottingham, GbSee Dynamic Sands Business Consulting above. -
Business Change ConsultantBerry Bros. & Rudd Ltd Nov 2012 - May 2013London, GbSee Dynamic Sands Business Consulting above. -
Consultant - Ecommerce ProcessesAnn Summers Sep 2012 - Nov 2012Surrey, Whyteleafe, GbSee Dynamic Sands Business Consulting above. -
Head Of Customer Service (Multi-Channel) And Retail SystemsRiver Island Mar 2009 - Sep 2012London, GbPromoted to take on additional responsibility to lead customer service, re-structuring, introducing new roles and responsibilities to provide continual improvement in service and to implement comprehensive quality monitoring systemImproved customer contact quality from 78% to 91% by implementing a new system to record contact and measure quality of service, carrying out 1-2-1 reviews with staff and providing ongoing coaching & trainingDecreased average telephone waiting time from over 5 minutes to less than 2 minutes by allocating the right resource to cover peak periods and by appointing outsourced provider to provide overflow capabilitiesGenerated an improvement in average email response times from 5 days to less than 24 hours by increasing contact quality to ‘get it right first time’ and applying the right level of resource without additional costSaved £550k in operating costs by introducing new Intranet to improve visibility, communication and compliance across the business by appointing specialist retail intranet provider -
Retail Systems ControllerRiver Island Aug 2001 - Mar 2009London, GbPromoted to identify and manage IT business requirements and to generate solutions for system users to include Area Managers, Store Managers and Staff and to support 2nd generation Epos systemContributed to a 5% increase in turnover by implementing a new 2nd generation Epos system halving transaction times, retaining customers and creating better shopping experienceReduced costs by 10% on £300k spend on outsourced service providers and improved service levels from 85% to 95% by increased collaboration and partnerships, regular meetings and re-negotiating contractsReduced stock counting time by 50% and improved stock accuracy by 20% by introducing new Radio Frequency Hand Held scanners for inventory management purposes by conducting selection process
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Retail Operations And Systems ManagerRiver Island Jun 1997 - Aug 2001London, GbPromoted to own and manage the provision of store based retail technology to support European expansion by managing Epos systems to include operator training with manuals, courses and Help Desk supportGenerated a £1.5m saving on a task and cost reduction project on store operational activities, carrying out an operational review identifying and removing unnecessary processes and conducting a benefits analysisIncreased brand awareness and created digital corporate presence by initiating and leading project to launch first website by partnering with CEO and appointing digital media agency
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Retail Operations And Epos ManagerRiver Island Jan 1994 - Jun 1997London, GbPromoted to lead the implementation of 1st Generation Epos system, to set up Systems Help Desk for stores, to manage 3rd Party Hardware Supplier and to take business ownership for the ongoing development.Introduced 100% flawless roll out of new technical platform to 180 stores to include store fit-outs, cabling, hardware supply and the recruitment of implementation training and helpdesk teams
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Early CareerRiver Island Apr 1985 - Jan 1994London, GbArea ManagerTraining ManagerMultiple Store Management Positions
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Grocery TraineeAsda Sep 1981 - Apr 1985Leeds, West Yorkshire, Gb
Tim Barton Skills
Retail
Crm
E Commerce
Strategy
Change Management
Business Process
Leadership
Management
Customer Experience
Customer Service
Multi Channel Retail
Business Strategy
Business Operations
Strategic Planning
Retail Systems
Business Process Improvement
Omnichannel
Strategic Consulting
Tim Barton Education Details
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Nottingham Bluecoat Grammar
Frequently Asked Questions about Tim Barton
What company does Tim Barton work for?
Tim Barton works for Dumbarnie Golf Links
What is Tim Barton's role at the current company?
Tim Barton's current role is Director @ StoreForce | Non-Exec, Retail Tech Specialist.
What is Tim Barton's email address?
Tim Barton's email address is ti****@****and.com
What is Tim Barton's direct phone number?
Tim Barton's direct phone number is +44 1823 3*****
What schools did Tim Barton attend?
Tim Barton attended Nottingham Bluecoat Grammar.
What are some of Tim Barton's interests?
Tim Barton has interest in Children, Health.
What skills is Tim Barton known for?
Tim Barton has skills like Retail, Crm, E Commerce, Strategy, Change Management, Business Process, Leadership, Management, Customer Experience, Customer Service, Multi Channel Retail, Business Strategy.
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