Proven leader driving and building relationships, increasing product knowledge and awareness, business support and analytics, Maintaining, building and growing partnerships and vendor relationships in central United States and across the nation. Discuss Dill Air Controls assortment of TPMS systems and sensors, passenger and light truck valves, valve cores, large and super large bore valve applications, extensions, gauges, chucks, gauges, etc. Engage customers by discussing current product assortment, product line improvements, and inquiring about future part needs. Work with Dill engineering team on development of new product lines and services. Partner with customer base on training and fitment needs through classroom instruction as well as on-site visitations by explaining features and benefits of both products and services. Evaluate price structure and find ways to drive increased profitability and consumer satisfaction. Expertise in automotive service industry and aftermarket distribution.

Part of a Regional Operations Management team with a team of 21 District Managers, one Commercial Account Manager and 180 stores. Traveled extensively to visit stores and customers, speaking to sales, operational processes, and features/benefits of the products/services/processes. Develop new sales tools, methods and marketing materials, coach and mentor sales teams both at store level and in the field. Build and adjust sales plans and manage P&L. Partner with regional and district management teams in building a customer service culture within the organization. Research of potential new fleet and dealer customers at a regional/national levels. I conducted facilitated training of field team and store associates both in classrooms and through one-on-one out of store training. Performed regular sales and margin analysis using proprietary and web based business management tools.

Part of the Corporate Management Team. Managed relationships between Sears Automotive and major fleet maintenance companies and large dealership organizations across the nation. Researched new business opportunities and developed new business methods to gain greater share of wallet with existing customers. Negotiated contracts, built pricing and conducted margin analysis at a national level. Worked with buying, marketing, operations and IT teams to bring new products and programs to market. Responsible for training of all new hire Commercial Account Managers using the classroom and market/customer visits.

Multi-unit management of 49 stores in Tennessee, West Virginia, southern Ohio and the Carolinas. Build relationships with current customers, inform them about new products and services, help fleet customers reduce their mechanical expense and help dealer customers grow their service revenue. Work with store associates and district auto management teams to improve the customer experience in stores. Report sales, manage customer base and monitor margin levels. Conducted facilitated training for store personnel and customers. Took associates out of store environments and into the field for customer visits and training.