Managing the Branch’ technology and telecommunications infrastructure with a team of six IT professionals. Responsible for delivering a reliable IT services to the company and its clients, based on company's business and IT strategy.Planning and monitoring all IT-related purchasing and budget; establishing and building relationships with vendors; through product research and cost comparison, issued purchase requisitions, obtaining purchase orders. Ordering products and deal with customs.Developing an annual work plan and strategic plan for the department, planning upgrade cycles for software, hardware and licensing, and ensuring security of digital information and systems.Managing HP Service Manager System within the department.Developing and maintaining technology policies, standards and procedures.Developed all basic internal policies and procedures on IT-infrastructure control and support, information security, IT service management, Business Continuity Plan of the Branch.Developed and applied the new IT service management strategy based on ITIL. That improved the quality of internal IT-services, decreased incidents and dramatically raised users’ satisfaction of the services. Upgraded all the main data-center and subsidiary offices' equipment. With the new data storage and cloud technologies that improved reliability of services by 30-40%.

Responsible for developing telecommunication project for corporate WAN (Intranet), marketing research, making selections of necessary equipment, preparing documentation and substantiating expenses.Responsible for managing corporate Internet based E-mail in 20 branches all over the Krai and in the Head office.Starting up and managing Lotus-Domino servers and developing strategy of e-mails and e-documents flow between the branches through the corporate network.Supervising 60 local users in the main office, Internet proxy and E-mail server under Windows 2000 Server.Web-Design. Corporate website developing and maintenance.Managed corporate e-mail system based on Novell NetWare Message Handle System all over the Krai (~ 24 remote branches, ~ 200 PCs were connected).Responsible for management, upgrade, and installation of Novell NetWare 3.x, 4.x servers and client software in all branches and in the Head office (60 users).Strongly involved in developing instructions and providing training for personnel.