Tim Benoit Email & Phone Number

Video in today's technology is not passive, it is interactive. You build your business by growing your community. Timeless Images and Memories creates small business videos that highlight who you are, not just what you sell. We produce and publish videos that will drive customers to your web site, your blog, your networks that make full use of social network marketing. Today's technology has brought us full circle. Back to the days of my great grandfathers grocery store. He built his business by building his community. The owner has over 30 years of experience in the field of customer relations and project management to help capture what information you want to convey and what you want the viewer to experience.

Burlington, Ma.

Business Process Optimization: Introduced WebEx internet technology to assist our clients with product installation and product support from our corporate headquarters. Developed a problem escalation path and defined Tier I, II, and III support criteria for our call center.

Managed hardware and software support for fortune 500 companies.

Managed all support operations for Wang Laboratories word processing and office automation equipment throughout the San Francisco Bay Area. Responsible for Profit and loss, hiring technical staff, training clients’ operators and replacement parts tracking.

San Fransco

Professional Client Services: Implemented the scope and direction of our consulting and support organization. Negotiated service contracts with Fidelity, GE and CTV. Initiated discovery process and introduced service team to clients' executive management.