Tim Buteyn Email & Phone Number

After 10 years of leading corporate and client-based training, I have established a business-to-business consulting service that provides technology-based instruction to enhance business operations and employee skills.• Perform needs assessment and program evaluation in creating customized e-Learning curricula and instructional design for start-up and established businesses of all sizes.• Develop engaging and interactive content the way you want it delivered: ILT… Show more After 10 years of leading corporate and client-based training, I have established a business-to-business consulting service that provides technology-based instruction to enhance business operations and employee skills.• Perform needs assessment and program evaluation in creating customized e-Learning curricula and instructional design for start-up and established businesses of all sizes.• Develop engaging and interactive content the way you want it delivered: ILT, blended-learning and rapid or custom e-Learning.• Provide full-cycle project management in building infrastructure, establishing best practices, and setting up departments and business entities.• Design and present learning opportunities that include compliance and software training, courseware conversion for current and future needs, and training integration to save on time, costs, and resources.• Instruct managers, trainers, supervisors, and mentors in state-of-the-art technology and quality business operations. Show less

- Enhance the relevance and superior quality of academic programs- Liaison with UCI faculty- Identify qualified potential instructors- Recommend marketing strategies that complement the image and current plans of UCI

SSC recruited me to leverage my solid corporate training background in starting up a new training department as a key component of its aggressive growth strategy. SSC has grown across 3 locations with anticipated 20% YOY expansion through 2015. I assembled a 6-member team to prepare mentors/coaches within each department.• Created a scalable corporate blended-learning strategy that was specific to individual job roles.• Blended classroom ILT, self-paced e-Learning, lab… Show more SSC recruited me to leverage my solid corporate training background in starting up a new training department as a key component of its aggressive growth strategy. SSC has grown across 3 locations with anticipated 20% YOY expansion through 2015. I assembled a 6-member team to prepare mentors/coaches within each department.• Created a scalable corporate blended-learning strategy that was specific to individual job roles.• Blended classroom ILT, self-paced e-Learning, lab exercises, and structured mentor activities to accelerate adoption of critical job tasks.• Reduced time in classroom and training resource overhead.• Implemented new training approach which incorporated real-life job tasks, reducing the gap between training environment and actual on-the-job performance.• Used Kirkpatrick levels of evaluation to determine training effectiveness, during and after training.• Expanded training internationally to include outsourced employees in the Philippines.• Streamlined all processes with formalized structure for previously unstructured organization.• Created and marketed a client-focused strategy that generated training revenue for the first time in company history.• Offered free webinars that educated customers on major trouble areas and reduced support calls.• Designed e-Learning course on HIPAA privacy that won Bronze in 2009 Articulate Guru Awards. Show less

I led a department of 35+ instructional designers, e-Learning developers, field trainers, technical writers, and corporate educators for this global leader in insurance technology. With full accountability for all client and corporate employee training, I helped achieve corporate sales and customer service objectives.• Increased customer satisfaction 50% by reducing implementation timeframes 66% and developing innovative, strategic solutions for customer goals that met their restrictive… Show more I led a department of 35+ instructional designers, e-Learning developers, field trainers, technical writers, and corporate educators for this global leader in insurance technology. With full accountability for all client and corporate employee training, I helped achieve corporate sales and customer service objectives.• Increased customer satisfaction 50% by reducing implementation timeframes 66% and developing innovative, strategic solutions for customer goals that met their restrictive schedules.• Built curricula for asynchronous (self-paced) Web-based, synchronous (live) Web-based, and face-to-face onsite training.• Identified and acted on deficiencies and opportunities for process improvements in both internal and external training.• Managed corporate education, establishing internal training initiatives, developing new employee on-boarding program, and creating ongoing library/schedule of improvement programs.• Led corporate university with 500 individual asynchronous, interactive tutorial lessons spanning 3 separate products.• Increased attendance at national user conferences, co-presented webinar series, and scheduled 50 ILT Web classes weekly.• Customized training offerings for major accounts such as Nationwide and Allstate.• Directly contributed to reducing account attrition from 17% to 3%. Show less

After being recruited by the Director of Project Management and Training (a former SXC employee), I quickly established the first training department for this emerging leader in wireless communications. I next provided direction, planning, leadership, supervision, and management of the company-wide training function, including developing training materials, curricula for vendors and clients, and training specialists.• Improved ability of sales and marketing staff to work with clients by… Show more After being recruited by the Director of Project Management and Training (a former SXC employee), I quickly established the first training department for this emerging leader in wireless communications. I next provided direction, planning, leadership, supervision, and management of the company-wide training function, including developing training materials, curricula for vendors and clients, and training specialists.• Improved ability of sales and marketing staff to work with clients by developing and delivering communications skills workshops.• Developed both instructor-delivered training classes and CBT modules, using multiple channels.• Introduced CBT to company and created CBT courses, as well as ILT content. Show less

I supervised a 7-member training and implementation staff, directing training for 2 product lines with this provider of pharmacy management systems.• Spearheaded company’s movement to WBT; researched and implemented WebEx and developed fully functioning CBT prototype.• Designed and developed CBT materials from ground up that reduced training time 50%.• Created and delivered training programs, including instructor-led, e-Learning, and group/individual… Show more I supervised a 7-member training and implementation staff, directing training for 2 product lines with this provider of pharmacy management systems.• Spearheaded company’s movement to WBT; researched and implemented WebEx and developed fully functioning CBT prototype.• Designed and developed CBT materials from ground up that reduced training time 50%.• Created and delivered training programs, including instructor-led, e-Learning, and group/individual instruction.• Ensured seamless training integration with all aspects of product development cycle through effective collaboration with program management, planning, development, design, operations, finance, and sales groups.• Authored, edited, and maintained all training materials, manuals, and related documentation. Show less

Ed.M., Education With Concentration In E-Learning

B.A., Psychology With Economics Minor

Bachelor'S Degree, Psychology